About this role
995 Service – Call Operator at Singapore Civil Defence Force. Location: Eunos, Singapore, Singapore. Role: receiving calls, generating forms, triaging callers Requirements: Receive emergency calls, generate ECT forms in incident IT system, retrieve incident location, determine incident category, input details, perform telephone triage/medical advisories. Requires GCE O-level or NITEC (or equivalent), good communication, Mandarin proficiency, ability to work 12-hour shifts; call-centre or medical experience preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Chinese