About this role
Collections Supervisor at Concord Servicing. Location: Scottsdale, Arizona, United States. Role: supervising team, monitoring queues, ensuring compliance Requirements: 2–3 years supervisory experience in collections or contact center, knowledge of FDCPA/FCRA/CFPB, ability to lead teams, analyze collections metrics, and use loan servicing/CRM/workforce tools. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English