About this role
Support Analyst - Contact Center at Concord Servicing. Location: Scottsdale, Arizona, United States. Role: generating reports, analyzing data, validating metrics Requirements: Prefers degree in accounting/finance/statistics/business; strong analytical skills, advanced Microsoft Excel, experience with Power BI or similar, familiarity with AI tools, knowledge of collections/loan metrics, detail-oriented and able to meet deadlines. Category: Data and Analytics Seniority: Entry Level Tools: Phoenix Reporting, Microsoft Excel, Power BI Commitment: Full Time Workplace: Onsite Languages: English