About this role
Customer Service Representative at Concord Servicing. Location: Scottsdale, Arizona, United States. Role: serving customers, resolving inquiries, documenting interactions Requirements: 2–3 years customer service experience (contact center/financial services preferred), strong verbal and written communication, high attention to detail, proficiency with CRM, loan servicing systems, and Microsoft Office Suite, able to work onsite in Scottsdale. Category: Customer Service Seniority: Entry Level Tools: CRM platforms, loan origination/servicing systems, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English