About this role
Contact Center Supervisor at DMI, LLC. Location: Sharonville, Ohio, United States. Role: supervising agents, coaching employees, monitoring performance Requirements: High school diploma, 2+ years contact center/customer support experience, 1+ year supervisory experience, strong coaching and analytical skills, proficiency with Microsoft Office, able to work flexible schedules and meet performance metrics. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English