About this role
Jr. Deskside Support Specialist at DMI, LLC. Location: Atlanta, Georgia, United States. Role: providing support, documenting incidents, maintaining equipment Requirements: Provide Level 2 deskside IT support, troubleshoot desktops/laptops/peripherals, document incidents in ServiceNow, support installations/upgrades/relocations, participate in on-call rotations; high school diploma and 1+ years deskside experience; ITIL preferred; U.S. citizenship required. Category: Information Technology Seniority: Entry Level Tools: ServiceNow Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English