About this role
Help Desk Operations Coordinator at Fire Fighter Sales & Service Co.. Location: Cranberry Township, Pennsylvania, United States. Role: triaging tickets, coordinating resources, monitoring systems Requirements: Experience in Service Desk/NOC/MSP, strong customer service and communication, multitasking in high-volume 24x7 environments, familiarity with multiple ticketing systems and monitoring/alerting tools. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English