About this role
Sr Technical Support Technician at Guilford County, NC. Location: Greensboro, North Carolina, United States. Role: assigning tickets, resolving tickets, installing equipment Requirements: Support end-users, manage help desk tickets and work orders, deploy and image Windows devices, inventory IT equipment, and communicate with departmental customers; Windows 11, Office, imaging/deployment tools, Windows Server/Active Directory experience. Category: Information Technology Seniority: Senior Level Tools: Windows 11, Endpoint Central, Windows Deployment Services, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows Server, Active Directory Certifications: comptia a+ Commitment: Full Time Workplace: Onsite Languages: English