About this role
Service Desk Analyst at Acora. Location: Cape Town, Western Cape, South Africa. Role: Diagnose issues, Resolve tickets, Provide support Requirements: Experience in customer service IT support; strong communication; ability to diagnose IT issues; capable of remote and on-site support; adhere to ISO policies; manage workload under pressure. Category: Information Technology Seniority: Mid Level Tools: Active Directory, IT Helpdesk, Remote Support, Windows Commitment: Full Time Workplace: Hybrid Languages: English