About this role
Service Desk Analyst-KL at Acora. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: providing support, resolving incidents, monitoring alerts Requirements: Provide first‑line IT support with ServiceNow, Windows/Windows Server, Active Directory/Entra ID, Microsoft 365 and Azure; strong communication, customer service and ITIL knowledge required. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Windows, Windows Server, Active Directory, Entra ID, Microsoft 365, Azure, ITIL Commitment: Full Time Workplace: Onsite Languages: English