About this role
IT Support Analyst at All Lines Technology. Location: Cranberry Township, Pennsylvania, United States. Role: resolving incidents, monitoring alerts, supporting users Requirements: Provide first-level IT support, diagnose and remediate PC/Mac issues, monitor alerts, log tickets, follow procedures, and communicate with users; CompTIA/Microsoft certs preferred. Category: Information Technology Seniority: Entry Level Tools: N-Able, PRTG Certifications: comptia, microsoft, a+, network+ Commitment: Part Time Workplace: Onsite Languages: English