About this role
Technical Support Analyst at All Lines Technology. Location: Pittsburgh, Pennsylvania, United States. Role: serving users, tracking issues, escalating issues Requirements: Provide frontline user support via phone/email/chat, document and track issues, escalate to teams, maintain support documentation, and monitor rollout progress; customer service experience and strong communication required. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English