About this role
Technical Account Manager- US at groundcover. Location: Boston or San Francisco. Role: advising customers, onboarding customers, resolving issues Requirements: 4+ years in customer-facing technical roles, hands-on with observability tools and cloud-native infrastructure, strong written/verbal communication, ability to translate complex technical concepts and drive customer adoption and expansion. Category: Sales Seniority: Mid Level Tools: Datadog, Grafana, Prometheus, OpenTelemetry, Docker, Kubernetes, AWS, Azure, GCP, eBPF Commitment: Full Time Workplace: Hybrid Languages: English