About this role
Customer Success Manager - NORAM/LATAM at Freightos. Location: Miami, Florida, United States. Role: driving adoption, managing escalations, delivering training Requirements: 2+ years in customer success or related customer-facing B2B SaaS roles; experience with enterprise accounts, adoption, enablement, retention, and churn risk identification; strong communication and cross-functional collaboration. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Zoho, Jira, Confluence Commitment: Full Time Workplace: Remote Languages: English, Spanish