About this role
Customer Success Manager - APAC at Freightos. Location: Mumbai, Maharashtra, India. Role: driving adoption, managing accounts, resolving escalations Requirements: 2+ years in customer success or related B2B SaaS/customer-facing roles; experience with enterprise accounts, adoption, enablement, escalation management, strong communication and stakeholder skills. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Zoho, Jira, Confluence Commitment: Full Time Workplace: Remote Languages: English