About this role
Customer Success Manager APAC at Freightos. Location: Dalian, Liaoning, China. Role: driving adoption, managing escalations, delivering training Requirements: 2+ years in customer success or related B2B SaaS/customer-facing role; enterprise account experience; strong communication, stakeholder management, documentation, and cross-functional skills; English fluency; regional languages a plus. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Zoho, Jira, Confluence Commitment: Full Time Workplace: Remote Languages: English