About this role
Customer Success Manager - APAC at Freightos. Location: China. Role: driving adoption, managing escalations, delivering training Requirements: 2+ years in customer success or related customer-facing B2B SaaS role; experience with enterprise accounts, adoption, enablement, churn mitigation, stakeholder management, and cross-functional coordination. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Zoho, Jira, Confluence, APIs Commitment: Full Time Workplace: Remote Languages: English