About this role
Sr. Product Engineer at Help Scout. Location: United States or Canada. Role: shipping features, building interfaces, verifying outputs Requirements: Full‑stack product engineer with strong JavaScript/TypeScript and React front-end skills, experience building production LLM/AI features, familiarity with retrieval/RAG and embeddings, and customer‑focused product ownership. Category: Software Development Seniority: Senior Level Tools: Kotlin, Java, TypeScript, React, PHP, Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL, PostgreSQL, AWS, Slack, GitHub, Linear, Cursor, Claude Code, Brighthire, vector search, LLM tooling Commitment: Full Time Workplace: Remote Languages: English