About this role
Mid/Sr. Product Engineer, Intelligence at Help Scout. Location: United States. Role: shipping features, designing solutions, owning outcomes Requirements: Substantial JavaScript/TypeScript and React experience, full-stack capability, LLM and retrieval experience, strong product judgment, and production readiness for AI features. Category: Engineering Seniority: Senior Level Tools: TypeScript, React, Kotlin, Java, PHP, Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL, PostgreSQL, AWS, Slack, GitHub, Linear, Cursor, Claude Code, Brighthire Commitment: Full Time Workplace: Remote Languages: English