About this role
Staff Product Engineer at Help Scout. Location: United States. Role: shipping features, crafting frontend, verifying output Requirements: Full‑stack product engineer with strong JavaScript/TypeScript and React front-end craft, experience building production LLM/AI features (RAG, embeddings, agentic tool‑calling), evaluation/monitoring, and customer‑facing product ownership. Category: Engineering Seniority: Senior Level Tools: Kotlin, Java, TypeScript, React, Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL, PostgreSQL, AWS, Slack, GitHub, Linear, Cursor, Claude Code, Brighthire Commitment: Full Time Workplace: Remote Languages: English