About this role
Analista de Suporte ao Cliente Senior - São Paulo at Nayax. Location: Sao Paulo, Sao Paulo, Brazil. Role: diagnosing incidents, escalating cases, documenting solutions Requirements: Bachelor's in IT or related, 3+ years technical support, advanced networking (TCP/IP,DNS,DHCP,VPN), experience with self-service/payment equipment, Zendesk/ITSM, intermediate+ English. Category: Customer Service Seniority: Senior Level Tools: Zendesk, WhatsApp Commitment: Full Time Workplace: Hybrid Languages: Portuguese, English