About this role
Supervisor de Retenção at Nayax. Location: Curitiba, Paraná, Brazil. Role: monitoring indicators, leading team, managing churn Requirements: Bachelor's in business/management, solid retention/CS/post-sale experience (B2B preferred), team management experience, CRM discipline, analytical skills (Excel/BI), conflict management and escalation handling. Category: Sales Seniority: Mid Level Tools: CRM, Microsoft Excel, BI Commitment: Full Time Workplace: Onsite Languages: Portuguese