Merchant Service Representative (Puerto Rico, PR) @ Evertec

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Short Description</b></H2> </div><div><p><span>The Merchant Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.</span><span> Also, is in charge of boarding all merchant data into the different applications in order to accept the different merchant products and services. </span><span> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><div>Bachelor in Business Administration</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>EXPERIENCE</b></H2> </div><div><div>Two (2) years of experience in a customer care role and data entry. Prior experience in a role supporting technology products or financial inquiries related to customer boarding and billing, is definitely a plus.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>CERTIFICATES AND LICENSES</b></H2> </div><div><div>Non required</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies</b></H2> </div><div><div>Customer-Oriented</div><div>Emotional Intelligence</div><div>Time Management</div><div>Analysis &amp; Solution Builder</div><div>Communication</div></div></div></div>