About this role
Senior Customer Success Manager - DACH at Anaconda, Inc.. Location: Berlin, Berlin, Germany. Role: managing accounts, driving expansion, mentoring colleagues Requirements: 6+ years in customer success or account management with enterprise experience; German language skills; proven ability to manage large enterprise accounts and drive retention/expansion; proficiency with CS platforms/CRM and health scoring; bachelor's or equivalent. Category: Customer Service Seniority: Senior Level Tools: Anaconda Core, Anaconda's Package Security Manager, CRM, AI-assisted tools Commitment: Full Time Workplace: Remote Languages: German, English