About this role
Customer Success Manager at Veracross. Location: Miami, Queensland, Australia. Role: managing accounts, driving retention, building relationships Requirements: Bachelor's degree or equivalent experience; customer success or account management experience (SaaS preferred); strong written/verbal communication, problem-solving, account prioritisation, and ability to manage a high-volume APAC book. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Catalyst.io, Digistorm, Firefly, Magnus Commitment: Full Time Workplace: Hybrid Languages: English