About this role
Customer Success Team Lead - APAC at Veracross. Location: Miami, Queensland, Australia. Role: leading team, forecasting churn, managing renewals Requirements: Bachelor's degree or equivalent, 3–5 years in SaaS customer success or account management, 2+ years management experience, strong retention/renewal/expansion track record, churn forecasting and operational rigor, excellent communication. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Catalyst.io Commitment: Full Time Workplace: Hybrid Languages: English