About this role
Customer Experience Manager at Sesame. Location: San Francisco, California, United States. Role: Lead support, Build vision, Grow team Requirements: 5+ years customer support; 2+ years in a lead/management role; experience with Zendesk/Intercom; consumer software/hardware; build knowledge bases and self-service tools; work with outsourced vendors. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Intercom Commitment: Full Time Workplace: Onsite Languages: English