About this role
This position is only available to candidates who hold a valid PWD ID Card issued by the Ministry of Health. In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance. You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance. This will require collaboration with various internal teams, including in-stock managers, vendor managers, program managers and fulfillment partners. Key job responsibilities Key job responsibilities • Assist vendors in becoming proficient with Amazon tools and provide ongoing operational support (e.g., PO management, shipment tracking). • Interact directly with vendors and other stakeholders to resolve issues and improve performance. • Drive process improvement initiatives and participate in stakeholder meetings. • Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics. • Take ownership of operational challenges, analyze data, and implement corrective actions.