165 live listings · Customer Success · Tokyo

Customer Success jobs in Tokyo

There are 165 active customer success roles in tokyo on ResuMinder right now. The median salary range across active listings sits at $140k–$165k, with the top of the band reaching $165k for senior tracks. Salesforce, ServiceNow and Rakuten are the highest-volume hirers in this category this month. Use the ResuMinder extension to apply in one click — match your CV in real time and let us auto-fill the application form.

Active roles
165

Refreshed continuously

Median salary
$140,000–$165,000

Across active listings

Top of band reaches $165,000 for senior tracks.

Open positions

165 Customer Success roles in Tokyo

Senior Customer Success Manager

Braze·Tokyo, Japan

OnsiteFull-time18d ago

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a glob…

Account Management

Senior Customer Success Engineer

Paloaltonetworks·Office - Japan - Tokyo

OnsiteFull-time12d ago

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea…

Leader, Customer Experience Customer Success Specialist

Cisco·Minato, Tokyo, Japan

OnsiteFull-time12d ago

Lead a team of CSS as they deliver ATX/ACC/Precision Engagements. Actively mentors and coaches team members . Shares knowledge and best practices throughout Cisco and the CSS Community. Invests in team development, team dynamics, and improving team performance. Understands the Cu…

team leadershipcustomer success managementcisco networkingcoaching and mentoring+10

Customer Success Manager

Salesforce·Tokyo, Japan

OnsiteFull-time14d ago

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer succ…

Account Management

Customer Experience Customer Success Specialist

Cisco·Minato, Tokyo, Japan

OnsiteFull-time18d ago

About Cisco: At Cisco, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hardworking people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology ar…

customer successcustomer engagementcisco merakicustomer adoption strategy+11

Customer Success Manager, Japan

Blackpanda·Tokyo

OnsiteFull-time18d ago

About Blackpanda Blackpanda is Asia's leading cyber incident response company, delivering digital emergency response across three integrated channels: IR consulting, IR-1 assurance subscriptions, and Lloyd's of London-underwritten cyber insurance. Each is purpose-built for a dif…

Revenue

Customer Success Advisor

Zoom·Tokyo, Japan

OnsiteFull-time57d ago

Customer Success Advisor What you can expect You will support Japanese customers through email-based guidance on product adoption and onboarding. You will analyze usage patterns, create training content, and execute engagement initiatives to drive value realization. You will help…

Account Management

Senior Manager, Customer Success

ServiceNow·Tokyo, jp

OnsiteFull-time19d ago

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer results. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and…

Customer OutcomesCustomer ServiceMid-Senior LevelInformation Technology And Services

Senior Manager, Enterprise Customer Success

Autodesk·Tokyo, Japan

OnsiteFull-time99d ago

Job Requisition ID # 26WD99315 募集職種概要 Autodeskでは、日本のエンタープライズ顧客を担当するCustomer Success Manager(CSM)チームを率いるSenior Manager, Enterprise Customer Successを募集しています。 本ポジションはCustomer Success Leaderに直接レポートし、日本市場における顧客価値創出、利用定着、契約更新、ビジネス成長を推進するCustomer Success組織のリーダーとして活躍いただきます。 担当チームは主にAEC(A…

Account Management

Senior Customer Success Manager

Braze·Tokyo

OnsiteFull-time22d ago

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a glob…

Customer Experience

Associate Manager Client Success

O9Solutions·Tokyo, Japan

OnsiteFull-time23d ago

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value le…

Senior Customer Success Manager

Genesys·Tokyo (Flexible)

HybridFull-time23d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized…

Customer Support Specialist, Global Digital Support (Tokyo, JP, 107-0052)

International SOS Pte Ltd·Tokyo, JP, 107-0052

OnsiteFull-time23d ago

Essential Job Duties and Responsibilities: International SOS is the world’s leading health and security services company, helping organizations protect their people while they work and travel globally. Operating in more than 90 countries, we provide medical assistance, security s…

Intern, Customer Success

Workato·Tokyo, Japan

OnsiteFull-time35d ago

About Workato Workato is the leading Control and Execution Platform for Enterprise AI - the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business…

Account Management

customer support representative

Avnet·Tokyo, Japan

OnsiteFull-time25d ago

Job Summary: The Customer Support Specialist will provide dedicated support to Japanese customers and the local Sales team, ensuring a responsive, reliable, and customer-focused experience. The role requires strong written and verbal Japanese communication skills, a high level of…

Customer Support Specialist / カスタマーサポート

Collectorsuniverse·Tokyo, Japan

OnsiteFull-time26d ago

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of he…

Customer Experience Customer Success Specialist - Security

Cisco·Minato, Tokyo, Japan

OnsiteFull-time30d ago

職務概要 このポジションは、ソフトウェアの活用と価値実現を通じて、契約更新とビジネス成長につなげる役割です。 そのために、AIによるインサイトと、お客様環境・展開状況の深い理解を組み合わせ、一社ごとに最適なアダプション戦略を設計します。 中核となるのが TAP(Technical Adoption Plan:技術アダプション計画) の策定と実行です。お客様の目標に沿ったTAPを能動的に作り上げ、推進することで、技術投資の効果を最大化し、Cisco製品を余すことなく活用いただける状態を目指します。 役割分担の目…

ai活用技術アダプション計画顧客ポートフォリオ管理デモ環境構築+11

Customer Experience Customer Success Specialist - NX

Cisco·Minato, Tokyo, Japan

OnsiteFull-time66d ago

Role Overview Mission: This role ensures the adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. Str…

technical adoption planningcustomer experience managementstakeholder managementai analytics+11

Customer Experience Customer Success Specialist - Sec

Cisco·Minato, Tokyo, Japan

OnsiteFull-time26d ago

CiscoのCustomer Experience(CX)組織は、急速に成長しているチームの一つであり、顧客がCiscoへの投資から実質的かつ持続的な価値を得られるよう支援することを明確な目的としています。私たちは技術的知識とビジネス理解の交差点に立ち、顧客と密接に連携しながら、彼らの業務運用を改善し、重要な成果を達成するためのパートナーとして活動しています。Customer Success Specialist(CSS)チームは、深い製品知識と顧客成功への強い好奇心を持つ技術アドバイザーの集団であ…

セキュリティスタッククロスアーキテクチャ理解ライフサイクル管理技術的カスタマーサクセス+7

Customer Experience Customer Success Specialist - NX

Cisco·Minato, Tokyo, Japan

OnsiteFull-time26d ago

CiscoのCustomer Experience(CX)組織は、急速に成長を遂げているチームであり、顧客がCiscoの投資から実質的かつ持続的な価値を引き出せるよう支援することを使命としています。私たちは技術的知識とビジネス理解の交差点に立ち、顧客と密接に連携しながら、彼らの業務運用を改善し、重要な成果を達成するためのパートナーとして活動しています。Customer Success Specialist(CSS)チームは、深い製品知識と顧客成功への強い好奇心を持つ技術アドバイザーの集団であり、顧客…

enterprise networking protocolscatalyst centertechnical consultingfluent japanese+11

Customer Experience Customer Success Specialist - CAI

Cisco·Minato, Tokyo, Japan

OnsiteFull-time26d ago

チーム紹介 CiscoのCustomer Experience(CX)組織は、社内で最も成長の速いチームの一つです。目的は明確で、お客様がCiscoへの投資から、確実で長く続く価値を得られるようにすることです。 私たちは「技術」と「ビジネス」の両方が交わる場所で働いています。お客様と一緒に、日々の運用の改善や、お客様自身が重視する成果の達成を目指します。 Customer Success Specialist(CSS)チームは、深い製品知識と「お客様の成功を本気で知りたい」という好奇心を持つ技術…

データセンター製品ハイブリッドクラウドオーケストレーションapi+8

Customer Success Manager

ServiceNow·Tokyo, jp

OnsiteFull-time27d ago

職務内容 Impact GuidedのCSMは、複数の顧客を担当し、効率的かつスケーラブルな方法で顧客のビジネス成果達成を支援します。ServiceNow製品の採用と活用を促進し、顧客が最大限の価値を得られるよう、標準化されたガイドやベストプラクティスを提供します。また、顧客からの技術的な相談に対する一次窓口として、基本的な技術的知識を活かし、適切な対応や社内連携を行います。 具体的な業務内容: 複数の顧客を同時に担当し、共通課題に対する標準化されたソリューションを提供 顧客のビジネス目標を理解し、成果達成に向けたアクションを計画・実行 製品の利用状況を…

Customer OutcomesCustomer ServiceMid-Senior LevelInformation Technology And Services

Senior Customer Success Manager

Ssctech·Tokyo, Japan

OnsiteFull-time27d ago

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More tha…

Sr Customer Support Management Professional (Defense & Space)

Aerospace Corporation·Tokyo, Japan

OnsiteFull-time27d ago

Sr Customer Support Management Professional (Defense & Space) Tokyo, Japan About Honeywell Aerospace Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as …

Common skills

What Tokyo customer success employers look for

Account Managementstakeholder managementportfolio managementtechnical adoption planningCustomer OutcomesCustomer ServiceMid-Senior LevelInformation Technology And Servicesteam leadershipcustomer success managementcisco networkingcoaching and mentoring