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1,603 positions at Rakuten
楽天損保/ビジネスプロセス改革部/ マネージャー
Rakuten·Tokyo, Japan
Job Description: 楽天・事業について 楽天損保は、自動車保険で業界No.1を本気で目指す、楽天グループの損害保険会社です。 楽天会員ID連携によるスムーズな手続き、楽天ポイントが貯まる・使える保険料設計、AIを活用した事故対応など、楽天経済圏の強みを最大限に活かした独自のサービスを展開しています。 楽天グループのシナジーを最大限に活かし、共に挑戦し、新たな歴史を創る仲間を求めています。 部署・サービスについて ビジネスプロセス改革部は、楽天グループの持つ様々なサービスやAI他最先端のテクノロジー、ビッグデータ等、シナジーを最大限活用し、…
Marketing Team Lead (Candidate) - Energy Division
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offe…
Business Improvement Specialist - Energy Business Department
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offe…
IT Strategy Lead - Company CIO Office
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten is Japan’s largest marketplace and an internet ecosystem offering a wide range of over 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. While Rakuten ope…
Project Specialist - Company CIO OfficeCompany CIO Office
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten is Japan’s largest marketplace and an internet ecosystem offering a wide range of over 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. While Rakuten ope…
Customer Support SME - Business Technology Transformation Section (RMI Strategy & Data Dep)
Rakuten·Tokyo, Japan
Job Description: About Organization Our department drives customer and technology transformation through digitalization, AI, and data-driven Customer Value Management (CVM) platforms. We enable personalized customer experiences and accelerate acquisition, retention, win-back, eco…
New Business Development / Project Manager - Marketing Division
Rakuten·Tokyo, Japan
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform t…
Senior Business Analyst, Operational Excellence - BSS Ops Department (BSOPD)
Rakuten·Tokyo, Japan
Job Description: Business Overview The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power Rakuten Group's businesses. Our mission is to provide innovative, high-quality technology platforms which wi…
Information Security Specialist - Global ISMS Operation & Support Group, Information Security & Privacy Governance Department (ISPD)
Rakuten·Tokyo, Japan
Job Description: Department Overview The Information Security & Privacy Governance Department is a division of the Technology Management Division, which serves as a shared technical department for the Rakuten Group. As a member of the Information Security Management Office - ISMS…
Manager Candidate – FP&A & Business Operations Planning Media & Trend Department, Marketing Solutions Business (A&M)
Rakuten·Tokyo, Japan
Job Description: Business Overview The Ad & Media Company provides advertising and marketing services, including digital advertising, research, and influencer business. Its key strength lies in offering comprehensive solutions across all aspects of marketing-from upstream strateg…
Machine Learning Engineer (EC AI)
Rakuten·Singapore
Job Description: Rakuten Group, Inc. is a global leader in internet services and has a diverse ecosystem spanning across e-commerce, fintech, communications and more serving approximately 1.8 billion members worldwide. Founded in Tokyo in 1997, the Group operates in over 30 count…
Software Engineer II
Rakuten·Toronto, Canada
Job Description: Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and pass…
エリアビジネス統括部 店舗運営部 店舗運営課：店舗サポートグループ オペレーション企画（RTS）
Rakuten·Tokyo, Japan
Job Description: 部署・サービスについて 楽天モバイルは、ショップ運営を中核にリアルチャネルでの顧客接点創出と事業成長を推進しています。 店舗は単なる契約獲得の場にとどまらず、通信・金融・ECなど楽天グループのサービスを横断的に提供する「顧客接点の最前線」として、ブランド体験を支える重要な役割を担っています。 店舗サポートグループでは、店舗スタッフからの問い合わせに対応するコールセンターの運営を通じて、店舗スタッフ、その先にいらしゃる来店するお客様へより高度な利便性、満足を提供することがミッションです。 また、お客様の声を分析することで、…
Point business development Sales Specialist - Point Business Development Department(A&M)
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services,…
Point business development, Strategy Planning Department - Point Business Development Department(A&M)
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services,…
Strategic Planning Manager Candidate - Point Campaign Consulting Section, Point Business Development Department (PBD)(A&M)
Rakuten·Tokyo, Japan
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, el…
Project Member - Information Security Management Office, Information Security & Privacy Governance Department (ISPD)
Rakuten·Tokyo, Japan
Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the …
エリアビジネス統括部 事業推進部 事業管理課 品質管理グループ：楽天モバイルショップ 品質管理・業務改善担当（RTS）
Rakuten·Tokyo, Japan
Job Description: 部署・サービスについて： 全国の楽天モバイルショップにおけるサービス品質およびコンプライアンスの維持・向上を担う部門です。 本ポジションは、店舗および委託先を含めたオペレーション品質を管理・改善し、顧客体験の均一化と向上を推進いただきます。 募集背景： 楽天モバイルショップ事業の拡大に伴い、全国の店舗における接客品質、オペレーション品質、コンプライアンス遵守の重要性が一層高まっています。店舗数や運営体制の拡大に合わせて品質管理体制を強化し、店舗および委託先を含めた現場運営の標準化と継続的な…
エリアビジネス統括部 店舗運営部 店舗開発課：楽天モバイル 店舗修繕メンバー
Rakuten·Tokyo, Japan
Job Description: 部署・サービスについて 楽天モバイルは、ショップ運営を中核にリアルチャネルでの顧客接点創出と事業成長を推進しています。 店舗は単なる契約獲得の場にとどまらず、通信・金融・ECなど楽天グループのサービスを横断的に提供する「顧客接点の最前線」として、ブランド体験を支える重要な役割を担っています。 この部署のミッションは、全国の楽天モバイルショップが常に最高の状態で運営できるよう、店舗の修繕やメンテナンスをトータルでサポートすることです。故障や不具合が発生した際の迅速な対応はもちろん、お客様やスタッフにとってより良い店舗環境を…
エリアビジネス統括部 店舗運営部 店舗開発課：企画上申グループ Assistant Manager
Rakuten·Tokyo, Japan
Job Description: 部署・サービスについて 楽天モバイルのショップ運営を中核に、リアルチャネルでの顧客接点創出と事業成長を担っています。 店舗は単なる契約獲得の場ではなく、通信・金融・ECなど楽天グループのサービスを横断的に提供する「顧客接点の最前線」として、ブランド体験を支える重要な役割を担っています。 店舗運営課では、物理的な店舗網の構築から、店舗運営を支えるバックエンドのコールセンター機能、さらには店舗業務を効率化するシステムやデバイスのプロダクト開発までを横断的に担う、店舗運営の「戦略的ハブ」となる重要な役割です。 企画上申グル…
Strategic Business Operations Manager
Rakuten·Crimson House West
Job Description: Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten…
Marketing Analyst
Rakuten·Toronto, Canada
Job Description: Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten…
Shop Construction and Maintenance Group Member - Shop Operation Section , Shop Operation Department , Area Business Supervisory Department(GSD)
Rakuten·Tokyo, Japan
Job Description: Department Overview Rakuten Mobile is driving business growth and creating customer touchpoints in physical channels, with shop operations at its core. Our stores serve as the "front line of customer engagement," offering services across the entire Rakute…
Assistant Manager Planning & Escalation Group - Shop Operation Section , Shop Operation Department , Area Business Supervisory Department(GSD)
Rakuten·Tokyo, Japan
Job Description: Department Overview We are responsible for creating customer touchpoints in real-world channels and driving business growth, with Rakuten Mobile shop operations at our core. Our stores serve as more than just places to sign contracts; they act as the "front l…