121 live listings · Customer Success · Boston
Customer Success jobs in Boston
As of the latest dispatch there are 121 live customer success roles in boston. The median salary range across active listings sits at $104k–$135k, with the top of the band reaching $175k for senior tracks. Datadog, Freshworks and Klaviyo are the highest-volume hirers in this category this month. Use the ResuMinder extension to apply in one click — match your CV in real time and let us auto-fill the application form.
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121 Customer Success roles in Boston
Sr Customer Success Manager
Workday·USA, MA, Boston
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach …
Customer Success Manager
Logrocket·Boston or NYC
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete v…
Customer Success Manager - Onshape
PTC·Boston, MA, USA
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our …

Senior Customer Success Manager
Juro·Boston (MA)
View our much better version of this job spec on our careers page: https://juro.notion.site/us-csm https://juro.notion.site/us-csm?source=copy_link *** THE KEY BITS - Location: We can currently only accept applications from candidates that are located and have long-ter…
Customer Success Manager
B-Stock·Hybrid (Boston, MA)
JOB SUMMARY As a member of the Strategic Account Management team, the Customer Success Manager will own the strategy and GMV performance for B-Stock's scaled seller (client) segment; a large portfolio of longtail and SMB sellers served through an efficient, one-to-many model. You…
Manager, Customer Success (Spanish Speaking)
Datadog·Boston, Massachusetts, USA
As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributi…
Senior Customer Success Manager
Cloudzero·Boston, MA
ABOUT THE ROLE CloudZero is hiring a Senior Customer Success Manager to join our growing CS team this year. In this role, you'll own customer relationships from onboarding through renewal, driving adoption, retention, and expansion across our SaaS platform. You'll work closely w…
Senior Customer Success Manager (US)
Userlane·Boston, US
About Userlane <span style="border:0px solid;margin:0px;color:rgb(32,32,32);font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Arial, Helvetica, sans-serif;">Userlane is a software adoption platform that shows …
Customer Success Manager — Key & Enterprise
Freshworks·Boston, MA, us
At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to own a portfolio of Key and Enterprise customers across Nor…
Manager, Customer Success – Cyber
Anthropic·Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business…
Manager, Customer Success - Commercial
Anthropic·Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business…
Vice President, Customer Success
Axon·Boston, Massachusetts, United States
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and car…
Vice President Business Operations, Customer Success
Athenahealth·Boston MA
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary The Vice President, Business Operations - Customer Success will lead the operating strategy, analytics, planning, and performance mana…
Manager, Customer Success – Strategic Consumer Tech
Anthropic·Boston, MA; San Francisco, CA | New York City, NY; San Francisco, CA | Seattle, WA; Washington, DC
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business…
Customer Success Associate (Spanish Speaking)
Datadog·Boston, Massachusetts, USA
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the cu…
Customer Success Associate (Portuguese Speaking)
Datadog·Boston, Massachusetts, USA
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the cu…
Enterprise Customer Success Manager
Akeneo·Boston, United States
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experien…
Technology Customer Support Representative I (SY26-27)
Boston Public Schools·Boston, Massachusetts
POSITION OVERVIEW: The Technology Customer Support Representative I serves as a critical frontline resource within the Boston Public Schools Office of Technology. This role features an expanded scope that blends essential customer-facing and technical functions. The role is…
Technology Customer Support Representative I (SY26-27)
Boston Public Schools·Boston, Massachusetts
POSITION OVERVIEW: The Technology Customer Support Representative I serves as a critical frontline resource within the Boston Public Schools Office of Technology. This role features an expanded scope that blends essential customer-facing and technical functions. The role is…
Senior Customer Success Manager
commercetools·Boston, Massachusetts, United States (Hybrid)
About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people w…
Business Customer Success Manager
Autodesk·Atlanta, GA, Boston, MA, Denver, CO, Novi, MI, Portland, OR
CO Salary Range: USD 72,000.00 - 128,260.00 per year Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk's Business Plan customers. This role owns the post-sale cu…
Sr. Customer Success Manager
Okta·Boston, Massachusetts; Massachusetts; New Jersey; New York, New York
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challeng…
Manager, Customer Success Compensation
Salesforce·Boston, MA, Chicago, IL, Indianapolis, IN, New York, NY
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success to…
Customer Success Specialist (Boston, US)
Vaisala Oyj·Boston, US
Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfa…
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