Company · 20 open roles
Careers at Qualfon
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20 positions at Qualfon
SUPERVISOR, OPERATIONS, BILINGUAL
Qualfon·Mexico City, Mexico, Mexico
SUPERVISOR, OPERATIONS, BILINGUAL at Qualfon. Location: Mexico City, Mexico, Mexico. Role: Mentor team, Manage performance, Communicate updates Requirements: Bilingual supervisor with 1+ year contact center leadership; strong coaching, communication and organizational skills; hig…
Onsite Customer Service Agent
Qualfon·Mexico City, Mexico, Mexico
Onsite Customer Service Agent at Qualfon. Location: Mexico City, Mexico, Mexico. Role: Provide customer service, Resolve inquiries Requirements: Advanced English; 1-2 years BPO/customer service; 25 wpm; MS Office; rotating shifts; high school diploma; 18+ with documents. Category…
Machine Operator- Print & Bindery Experience
Qualfon·Highland Park, Michigan, United States
Machine Operator- Print & Bindery Experience at Qualfon. Location: Highland Park, Michigan, United States. Role: Operating presses, Setting up, Maintaining quality Requirements: Machine operator with print/bindery experience; operate presses, perform set-ups, maintenance, and tra…
SPECIALIST, MARKETING
Qualfon·Philippines
SPECIALIST, MARKETING at Qualfon. Location: Philippines. Role: Lead generation, CRM management, Content creation Requirements: 1-2 years supporting sales/marketing; HubSpot email campaigns; B2B content creation; digital marketing proficiency; Salesforce/A2Z/Grip experience is a p…
MANAGER, TAX
Qualfon·Cebu, Cebu, Philippines
MANAGER, TAX at Qualfon. Location: Cebu, Cebu, Philippines. Role: oversee filings, ensure compliance, lead planning Requirements: Oversee tax planning, compliance, and reporting; manage audits; lead tax staff; CPA or equivalent certification preferred; 5+ years tax experience; Ba…
LEAD, PROJECT
Qualfon·Cebu, Cebu, Philippines
LEAD, PROJECT at Qualfon. Location: Cebu, Cebu, Philippines. Role: Lead projects, Coordinate progress, Communicate with client Requirements: Bachelor’s degree; 6 months to 1 year of related experience; project management orientation; knowledge of call center industry language. Ca…
SENIOR SPECIALIST, TALENT ACQUISITION
Qualfon·Cagayan de Oro, Mindanao, Philippines
SENIOR SPECIALIST, TALENT ACQUISITION at Qualfon. Location: Cagayan de Oro, Mindanao, Philippines. Role: Manages recruitment, Enhances branding, Monitors hires Requirements: Bachelor’s degree; experience in recruitment, KPI-driven processes, branding, and team planning; strong in…
DIRECTOR, OPERATIONS
Qualfon·Cebu, Cebu, Philippines
DIRECTOR, OPERATIONS at Qualfon. Location: Cebu, Cebu, Philippines. Role: Manage accounts, Drive SLAs, Lead teams Requirements: Leadership in customer care/call center ops with 10+ years, Bachelor's preferred, Six Sigma preferred, strong vendor and client management, data-driven …
SPECIALIST, FULFILLMENT, II
Qualfon·Las Vegas, Nevada, United States
SPECIALIST, FULFILLMENT, II at Qualfon. Location: Las Vegas, Nevada, United States. Role: identify issues, complete training, lift materials Requirements: Full-time warehouse specialist with assembly, pick/pack, print operations; ability to lift up to 30 lbs; basic math; teamwork…
Onsite Customer Service Specialist
Qualfon·Georgetown, Guyana
Onsite Customer Service Specialist at Qualfon. Location: Georgetown, Guyana. Role: Answering inbound calls, Making outbound calls, Maintaining composure Requirements: 1 year of call center or customer service experience; on-site work required; flexible schedule including weekends…
SENIOR ANALYST, POET
Qualfon·Manila, Metro Manila, Philippines
SENIOR ANALYST, POET at Qualfon. Location: Manila, Metro Manila, Philippines. Role: identifying improvements, facilitating workshops, conducting audits Requirements: Bachelor's degree required, Six Sigma Black Belt required, minimum 5 years relevant experience, knowledge of Lean/…
Customer Service Insurance Agent (10549)
Qualfon·Orlando, Florida, United States
Customer Service Insurance Agent (10549) at Qualfon. Location: Orlando, Florida, United States. Role: responding inquiries, processing payments, resolving billing Requirements: Active Personal Lines or Property & Casualty insurance license in your state,1+ year customer service e…
AGENT, CSR (10544)
Qualfon·Georgetown, Guyana
AGENT, CSR (10544) at Qualfon. Location: Georgetown, Guyana. Role: answering calls, making calls, handling escalations Requirements: Call center/customer service experience preferred, high school or Fourth Form minimum, must be 16+ and able to work assigned schedule; computer pro…
Site Director (10464)
Qualfon·Highland Park, Michigan, United States
Site Director (10464) at Qualfon. Location: Highland Park, Michigan, United States. Role: leading operations, managing vendors, analyzing data Requirements: 10+ years customer care/call center experience, people management experience, vendor and SaaS management, CRM and telephony…
Backend Research Analyst (9167)
Qualfon·Cebu City, Cebu, Philippines
Backend Research Analyst (9167) at Qualfon. Location: Cebu City, Cebu, Philippines. Role: generating reports, conducting research, mentoring juniors Requirements: Produce reports, perform backend database research using Oracle SQL, use Microsoft Office, document findings, support…
OPERATIONAL RESEARCH ANALYST (10199)
Qualfon·Cebu City, Cebu, Philippines
OPERATIONAL RESEARCH ANALYST (10199) at Qualfon. Location: Cebu City, Cebu, Philippines. Role: generating reports, conducting research, mentoring members Requirements: Perform backend research and reporting, analyze data, document findings, communicate results, support releases, …
Work from Home Cell Phone Sales (10064)
Qualfon·Coeur d'Alene or Washington
Work from Home Cell Phone Sales (10064) at Qualfon. Location: Coeur d'Alene or Washington. Role: servicing accounts, placing orders, tracking productivity Requirements: Minimum 1 year call center/sales or work-from-home experience; must live within 25 miles of Coeur d'Alene offic…
SENIOR ACCOUNTANT (8945)
Qualfon·Cebu City, Cebu, Philippines
SENIOR ACCOUNTANT (8945) at Qualfon. Location: Cebu City, Cebu, Philippines. Role: preparing financials, reconciling accounts, documenting procedures Requirements: 5+ years corporate accounting experience, Bachelor's in Accounting or related, advanced Microsoft Excel, SAP experie…
Site Director (9746)
Qualfon·Georgetown, Guyana
Site Director (9746) at Qualfon. Location: Georgetown, Guyana. Role: leading site, managing operations, driving improvement Requirements: 10+ years BPO/customer service and people management experience preferred; bachelor\u0002s degree preferred; Six Sigma preferred; deep call ce…
AGENT, CSR (6393)
Qualfon·Manila, Metro Manila, Philippines
AGENT, CSR (6393) at Qualfon. Location: Manila, Metro Manila, Philippines. Role: handling calls, documenting interactions, resolving issues Requirements: High school education, good verbal/written communication, basic computer navigation, listening, problem solving, and customer …