Company · 708 open roles
Careers at HKT Services Limited
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708 positions at HKT Services Limited
热线销售代表 (Guangzhou, GD, CN)
HKT Services Limited·Guangzhou, GD, CN
工作职责: 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户; 与香港个人用户对接,熟悉品牌产品并善于挖掘客户需求,把握与客户沟通的每个机会,提供合适的销售方案; 提高服务质量,准确有效地解答客户咨询,并及时处理和反馈客户意见; 如遇到客户的投诉或查询超越自己的有关权限时,应及时反馈给所属上司; 将客户反馈的各种意见转达给有关部门,以提高服务质量; 遵守既定的工作时间表,遵从公司的政策,规章制度及工作指引; 完成公司制定的销售指标及在合法合规的情况下致力达成客户的要求。 岗位要求: 良好的问题处理能力及电话销售技巧,具有…
客户服务代表 (Shanghai, SH, CN)
HKT Services Limited·Shanghai, SH, CN
主要职责: 1.通过在线实时聊天方式、电话及邮件,根据客户的需要,将客户的需求与现有的服务相匹配,并向公司的客人提供服务。 2.代表乐园传达友好、关怀和专业的服务态度。 3.以高效的方式处理所有客户查询,并对任何需要升级的情况进行预警。 4.处理票务、酒店和餐饮服务的所有预订,并处理此类预订的付款。 5.在整个服务过程中保持所有客户满意。 6.记录通话性质,以及任何需要跟进的案例细节。 7.收集客户的反馈或更新信息。 职位要求: 1.大专及以上学历(优秀者适当放宽)。 2.有1年酒店或旅游业客户服务或销售经验者优先。 3.打字30+WPM,错误率不超过5…
Accounting Officer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
This role is based at the headquarters of a business unit overseeing global telecom and technology operations. The position is responsible for managing payment operations across both headquarters and overseas offices. Your Role Oversee daily Accounts Payable (AP) operations and v…
Assistant Credit Control Officer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Perform credit management and debt collection actions Carry out debt recovery actions on corporate customers via telephone and demand letters Execute routine dunning actions for non-payment accounts on consumer segments Liaise with different internal parties in resolving disputes…
Credit Control Officer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Perform credit management and debt collection actions Carry out debt recovery actions on corporate customers via telephone and demand letters Execute routine dunning actions for non-payment accounts on consumer segments Liaise with different internal parties in resolving disputes…
网络经理 (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
<p><strong>职位概览</strong></p> <ul type="disc"> <li><strong>工作地点</strong>:广东·佛山(核心办公区)</li> <li><strong>工作出差</strong>:需频繁赴香港或海外出差/跨境支持</li> <li><strong>职位定位</strong>:负责从项目前期规划、…
Senior IP Customer Engineer (Manila, 00, PH)
HKT Services Limited·Manila, 00, PH
Shift Hours: 1400 - 2300 Job purpose: To provide Level2 operations support of IP based services and ad hoc on-site support to PCCW Global client base, and ad hoc “smart hands” support to other Business Units. Key responsibilities: Carry out effective & quality customer servic…
热线销售代表 (Guangzhou, GD, CN)
HKT Services Limited·Guangzhou, GD, CN
<ul style="list-style-type:disc"> <li><strong><br>工作职责:</strong></li> </ul> <ol style="list-style-type:decimal"> <li>主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户;</li> <li>与香港个人用户对接,熟悉品牌产品并善于挖掘客户需求…
Senior Customer Service Executive (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天)以及時的方式解答一般查詢和投訴,提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定,確保熱線運作順暢 職位要求 : 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點:荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週 ) 全職同事可享以下福利待遇 : 14 天有薪年假 生日假 員工介紹獎金 完善在職培訓 免費醫療福利包括門診…
Credit Control Officer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Perform credit management and debt collection actions Carry out debt recovery actions on corporate customers via telephone and demand letters Execute routine dunning actions for non-payment accounts on consumer segments Liaise with different internal parties in resolving disputes…
Production Assistant (Kowloon Bay, HK, HK)
HKT Services Limited·Kowloon Bay, HK, HK
<p><strong>Your New Role:</strong></p> <ul type="disc"> <li>Assist Producer to develop and produce high-quality videos for our TV channels and clients including online videos, branding videos and advertising materials</li> <l…
Senior Customer Service Executive (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天)以及時的方式解答一般查詢和投訴,提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定,確保熱線運作順暢 職位要求 : 中五或以上程度 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點:荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週 ) 全職同事可享以下福利待遇 : 14 天有薪年假 生日假 員工介紹獎金 完善在職培訓 免費醫療福利包括門診及住院保障 電訊及其…
Senior Customer Service Executive (HK, HK, HK)
HKT Services Limited·HK, HK, HK
Responsibilities: Handle customer enquiries in a professional manner via phone, email and live chat Maintain good relationship with with customer Maintain high-level service standards Welcome call centre background, hotline officer, general banking officer, teller and phone banki…
Production Assistant (Tseung Kwan O, HK, HK)
HKT Services Limited·Tseung Kwan O, HK, HK
<p><strong>Your New Role:</strong></p> <ul> <li style="list-style-type:disc"> <p>Provide comprehensive support to the Producer and production team</p> </li> <li style="list-style-type:disc"> <p>…
软件高级工程师 (Foshan, GD, CN)
HKT Services Limited·Foshan, GD, CN
<p><strong>Responsibilities: </strong></p> <ul type="disc"> <li>Maintain and support of <strong>Active Directory (AD)</strong>, <strong>Azure Active Directory (Entra ID)</strong>, and <strong>Microsoft 36…
Sales Support Administrator (London, LND, GB)
HKT Services Limited·London, LND, GB
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Senior Information Security Officer (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Key responsibilities ● Contribute to the management and maintenance of PCCW Global’s Information Security Management System (ISMS) in accordance with the ISO 7001 standard ● Develop and maintain information security policies, processes and procedures to support ISMS implementatio…
Senior Manager, Vendor Management Digital Transformation (London, LND, GB)
HKT Services Limited·London, LND, GB
PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connectio…
Senior Business Analyst (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Key Responsibilities / Job Duties 1. Financial Planning & Analysis (FP&A) Support · Conduct monthly/quarterly/annual planning for business · Analyze profitability, costs, and product lines for commercial strategy. · Monitor financial/non-financial KPIs to align with corpo…
Senior Manager, Partnership & Business Development (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Key Responsibilities: Manage strategic business development planning / forecasting / sales target setting Observe market trends, changes and developments to identify opportunities and challenges, and provide ideas and assessment to maximize business strength and opportunities Cul…
Customer Service Executive (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天)以及時的方式解答一般查詢和投訴,提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定,確保熱線運作順暢 職位要求 : 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點:荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週 ) 全職同事可享以下福利待遇 : 14 天有薪年假 生日假 員工介紹獎金 完善在職培訓 免費醫療福利包括門診…
Assistant Business Development Manager (Kowloon Bay, HK, HK)
HKT Services Limited·Kowloon Bay, HK, HK
The successful candidate will join the Advertising Sales Team and be responsible to plan and implement sales strategies to drive TV advertising sales. Your New Role Solicit new clients, establishing and maintaining good client relationship Media planning, proposal development, ev…
Senior Customer Service Executive (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天)以及時的方式解答一般查詢和投訴,提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定,確保熱線運作順暢 職位要求 : 中五或以上程度 歡迎應屆畢業生申請 考取IIQE卷一、三 (有卷二更佳) 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點:荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週 ) 全職同事可享以下福利待遇 : 14 天有薪年假 生日假 員工介紹獎…
Senior Technical Consultant (Hong Kong, HK, HK)
HKT Services Limited·Hong Kong, HK, HK
Summary: We are seeking a skilled and experienced Technical Consultant to join our team. The ideal candidate will have a strong understanding of broadband line and router provisioning, maintenance, and upselling techniques. This role requires shift duty and occasional ad hoc assi…