Company · 990 open roles
Careers at Freshworks
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990 positions at Freshworks
Channel Sales Manager (East)
Freshworks·Raleigh, NC, us
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while dri…
Lead - Vendor Management
Freshworks·San Mateo, CA, us
Freshworks is looking for a Lead - Vendor Management, to join and help transform the Procurement team. This person will be responsible for helping mature and develop a scalable vendor management process. The Vendor Management function supports supplier onboarding, contract routin…
Manager - Services Sourcing
Freshworks·San Mateo, CA, us
Freshworks is looking for an experienced and driven Manager, Services Sourcing to lead a team of sourcing category managers within our transforming procurement organization. In this role, you will combine strong leadership skills with hands-on sourcing expertise. You will be resp…
Senior Value Engineer
Freshworks·London, gb
About the Team Our Value Engineering team is growing, and we're looking for a Senior Value Engineer to join our team in London. This is a role for someone who loves building rigorous business cases, can hold their own in a room with CFOs and CIOs, and gets genuine satisfaction fr…
Senior Staff Engineer - Test
Freshworks·Chennai, in
Overview At Freshworks, quality isn’t a checkpoint—it’s built into our engineering DNA. As a Senior Staff Engineer in Test (IC5), you will serve as the principal technical authority for test architecture, automation strategy, and quality engineering across multi-tenant, enterpris…
Lead - Business Systems Services
Freshworks·Chennai, in
This role serves as the Solution Architect and strategic technical owner for the Customer Support technology ecosystem. The architect will partner closely with Customer Support Operations, Customer Experience (CX), Product, Engineering, and IT teams to design scalable, secure, an…
Sr. Solution Architect (SA)
Freshworks·Boston, MA, us
Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle. FPS Senior SA is a trusted ad…
Sr. Solution Architect (SA)
Freshworks·San Mateo, CA, us
Sr. Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion phases of the customer lifecycle. FPS Senior SA is a trusted ad…
Manager - Customer Success
Freshworks·Paris, fr
We’re looking for an experienced Manager of Customer Success to lead and scale our Continental team. You’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks. Reporting to the Director, Customer Succ…
Specialist - Strategic Sourcing
Freshworks·Bengaluru, in
The Procurement Operations Specialist will support the day-to-day procurement activities across all business units with a strong emphasis on indirect spend categories. This role is critical to ensuring a streamlined source-to-pay (S2P) process, compliance with procurement policie…
Manager - Outbound Sales (CX - NA)
Freshworks·Bengaluru, in
About the Role Freshworks is seeking a high-performing Manager of Outbound Sales to lead our Bangalore-based outbound Account Executive (AE) and Business Development (BD) teams focused on the Freshdesk product segment for the North American market. In this role, you will own the …
Manager - Business Development (m/f/d)
Freshworks·Berlin, de
Freshworks is on a trajectory to $1B+, and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation. This isn’t a "sit back and report" management role…
Specialist - Customer Success (EX) Top Tier
Freshworks·Chennai, in
Key Responsibilities Customer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding through the entire customer lifecycle. Retention Excellence: Focus on ensuring high customer retention rates and meeting retentio…
Senior Analyst - Deals Desk
Freshworks·Chennai, in
The Go to Market team for Freshworks is the fastest-growing function in the organization and spread out across continents and time zones. With the increasing market demand and diverse landscape, there is an ever-increasing ask for deals packaged for specific buyer personas. Add d…
Lead - Data Scientist
Freshworks·Bengaluru, in
As a Lead Data Scientist with a focus on Generative Artificial Intelligence (GenAI), you will be at the forefront of pioneering innovative applications of data science and machine learning in employee engagement. You will lead efforts to leverage GenAI techniques to solve complex…
Senior Manager - Digital Marketing
Freshworks·Bengaluru, in
Strategy & Growth Own the digital marketing strategy for Freshservice, driving MQCs, pipeline, and revenue targets Define channel mix and investment strategy across paid search, social, display, video, and programmatic Make key budget allocation decisions to maximize ROI across t…
Channel Sales Manager (East)
Freshworks·New York, NY, us
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while dri…
Channel Sales Manager
Freshworks·Raleigh, NC, us
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while dri…
Channel Sales Manager (East)
Freshworks·Boston, us
As a Channel Sales Manager, you will play a critical role in accelerating Freshworks' growth through our North America partner ecosystem. You'll be responsible for building and expanding relationships with strategic channel partners, distributors, and solution providers while dri…
Lead Software Engineer - Machine Learning
Freshworks·Hyderabad, in
Impact You Will Create Bridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready, enterprise-scale implementations. Scale to Millions: Build and deploy robust ML APIs and data pipelines…
Lead - Customer Success (Singapore)
Freshworks·Singapore, sg
The Customer Success team proactively engages with customers to provide strategic and tactical guidance, ensuring they derive maximum value from the Freshworks suite of products. As a Customer Success Manager, you will drive product adoption, build strong relationships, and secur…
Lead - HR Operations
Freshworks·Bengaluru, in
The Lead, HR Shared Services – Total Rewards & Performance is the Tier 2 subject matter expert within the HR Shared Services organization, providing specialist operational support across Compensation, Benefits, and Performance Management. This role serves as the primary escalatio…
Global Head of Partner Strategy & Operations
Freshworks·Bellevue, WA, us
As Director, Strategy & Operations, Channels &Alliances, you will serve as a strategic business partner to the SVP of Channels & Alliances, helping shape and execute the organization's long-term strategy while driving operational excellence across the global partner business. Rep…
Global Head of Partner Strategy & Operations
Freshworks·San Mateo, CA, us
As Director, Strategy & Operations, Channels &Alliances, you will serve as a strategic business partner to the SVP of Channels & Alliances, helping shape and execute the organization's long-term strategy while driving operational excellence across the global partner business. Rep…
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