Company · 990 open roles
Careers at Freshworks
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990 positions at Freshworks
HR Technology AI Architect
Freshworks·San Mateo, CA, us
Overview The HR Technology AI Architect is a strategic leader responsible for driving transformative change across our HR function through AI-powered and emerging technology solutions. This role shapes and delivers our AI & Innovation solutioning agenda, oversees Transformation &…
Lead Software Engineer - Full Stack
Freshworks·Hyderabad, in
Overview As a Lead Full Stack Engineer, you’ll architect and deliver complex features end‑to‑end, ensuring performance, scalability, and maintainability. You’ll lead by example—mentoring engineers, driving technical excellence, and influencing architecture decisions across teams.…
Senior SOC Analyst
Freshworks·Chennai, in
We are looking for a Cloud Threat Detection & Response Engineer to help protect our cloud environments and workloads. This role focuses on identifying and responding to security threats in AWS (especially EC2), containers, CI/CD pipelines, and endpoint detection & response (EDR) …
Senior Business Development Manager
Freshworks·Bengaluru, in
- Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on assigned accounts, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of compan…
Senior Staff Software Engineer - Full Stack
Freshworks·Chennai, in
Overview of the Role At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Senior Staff Full Stack Engineer, you are a technical visionary and architectural leader for the broader engineering organization. You operate at the in…
Senior Manager - Customer Success UKI
Freshworks·London, England, gb
The Opportunity We’re looking for an experienced Senior Manager of Customer Success to lead and scale our UKI team. Based in London, you’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks. Reportin…
Lead Software Engineer - Test
Freshworks·Chennai, in
About the Role: Involved in every phase of SDLC, Lead SETs at Freshworks, are in complete ownership of the testing component of the organization’s cutting-edge projects. Interfacing very closely with developers, they provide expertise in the planning, constructing, execution, and…
Lead Software Engineer - Test
Freshworks·Bengaluru, in
At Freshworks, quality isn’t a checkpoint—it’s part of our engineering DNA. As a Lead Software Engineer in Test , you’ll be the technical owner of automation strategy and test architecture for products used by thousands every day. You’ll work at the intersection of code, tooling,…
Senior Customer Success Manager - UKI
Freshworks·London, England, gb
Freshworks is looking for an exceptional addition to our Customer Success team in London. Being a customer champion is part of our culture and a guideline for anything we do. Our team plays a central role in this effort and is the primary driver to retain and develop our existing…
Business Development Representative - Nordics
Freshworks·London, England, gb
Work from our London office as this is an onsite role. Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams…
Lead - Data Scientist
Freshworks·Hyderabad, TS, in
As a Lead Data Scientist with a focus on Generative Artificial Intelligence (GenAI), you will be at the forefront of pioneering innovative applications of data science and machine learning in employee engagement. You will lead efforts to leverage GenAI techniques to solve complex…
Staff Engineer - Data Scientist
Freshworks·Hyderabad, TS, in
As a Staff Data Scientist, you will serve as an architect and technical visionary for our core Generative AI capabilities, specifically focusing on the lifecycle of autonomous agents. You will lead the design and governance of a robust Evaluation Framework—spanning offline "golde…
Specialist - Process and Program Excellence
Freshworks·Chennai, in
Key Responsibilities Design and Implement Programs focussed on customer success, expansion, adoption retention initiatives across SaaS products. Strategic Planning by defining program goals, success metrics, and roadmaps aligned with company growth objectives and customer needs. …
Lead Software Engineer - Systems
Freshworks·Hyderabad, in
Responsibilities Design and develop systems and APIs with reliability and modularity in mind. Architect services to support multi-tenant, cloud-native applications. Lead efforts on code optimisation, refactoring, and scaling existing systems. Own full lifecycle—from requirement g…
Lead Software Engineer - Site Reliability
Freshworks·Hyderabad, in
At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE) , you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, plat…
Lead Software Engineer - Dev Ops
Freshworks·Hyderabad, in
Demonstrated proficiency in leveraging AI-assisted development tools (e.g., GitHub Copilot or similar) to accelerate engineering velocity, enhance code quality, and optimize problem-solving. Lead end-to-end CI/CD platform strategy across multiple product teams. Design and maintai…
Senior Commercial Counsel
Freshworks·San Mateo, CA, us
At Freshworks, we build software that helps businesses deliver exceptional customer and employee experiences. As we continue to grow across North America, we're looking for a Senior Commercial Counsel who wants to play a strategic role in how deals get done. This isn't a role whe…
Instructional Designer - Technical Sales Enablement
Freshworks·Boston, MA, us
Freshworks is looking for an Instructional Designer to join our Revenue Enablement team. In this role, you'll design and build eLearning programs that equip our Solution Engineers, Professional Services, and Channel Sales teams to sell, demo, and implement Freshworks products con…
Manager - Sales Commission
Freshworks·Chennai, in
The Revenue Operations team is one of the fastest-growing, high-impact teams within the organization. The Revenue Operations – Sales Compensation team is looking for a passionate and highly motivated professional to join the group. This role will focus on deal attribution, quota…
Senior SOC Analyst
Freshworks·Chennai, in
We are looking for a Cloud Threat Detection & Response Engineer to help protect our cloud environments and workloads. This role focuses on identifying and responding to security threats in AWS (especially EC2), containers, CI/CD pipelines, and endpoint detection & response (EDR) …
Senior Manager - Deals Desk
Freshworks·Chennai, in
The Senior Manager – Deals Desk will lead the deal governance process for the organization, partnering closely with Sales, Finance, Legal, and Product teams to structure scalable, compliant, and profitable SaaS deals. This role is responsible for deal strategy, pricing governance…
Staff Program Manager
Freshworks·Chennai, in
About the Role We are seeking a proactive and detail-oriented NPI (New Product Introduction) Staff Program Manager to lead cross-functional program execution for new product and feature launches. This mid-career role will coordinate efforts across multiple functions such as Produ…
Business Development Representative
Freshworks·Denver , CO , us
Key Responsibilities: Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling Qualify prospects at all levels, including C-leve…
Staff Engineer - Full Stack
Freshworks·Hyderabad, in
Overview of the Role At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As an IC4 Staff Full Stack Engineer, you are a technical anchor for your team. You will look beyond immediate feature delivery to design resilient, distribut…
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