Company · 51 open roles
Careers at FAY
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51 positions at FAY
Insurance Agent - Genstone
FAY·Tampa, FL
Reporting to the AVP, Insurance Sales Manager, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self…
Insurance Service Agent - Genstone
FAY·Remote - US
Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service is provided to all clients through any interaction via phone, email, or in person…
Lead Loss Mitigation Specialist
FAY·Rosemont, IL
Fay Servicing is a nationally recognized mortgage servicer known for delivering borrower-focused support and investor-driven results. As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in managing re-performing and non-performing loans, as…
VP, Customer Contact Administration - NICE CXone Admin
FAY·Farmers Branch, TX
The VP of Customer Contact Administration owns the enterprise strategy, architecture, and operating model for Fay’s customer contact technologies. This role has primary accountability for the NICE CXone platform and its ecosystem of integrations by ensuring contact center capabil…
VP, Default Servicing (BK Operations)
FAY·Tampa, FL
Fay Servicing is a nationally recognized mortgage servicer known for delivering borrower-focused support and investor-driven results. As a subsidiary of Fay Financial and a key part of The Fay Group, Fay Servicing specializes in managing re-performing and non-performing loans, as…
VP, Investor Reporting
FAY·Farmers Branch, TX
Reporting to Servicing Leadership, this position is responsible for leading the Investor Reporting department in the planning, support and execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements an…
VP, Human Resources
FAY·Farmers Branch, TX
Reporting to the Chief People Officer, the VP, Human Resources, is responsible for providing strategic and operational leadership with the goal to align human resource initiatives with enterprise and business unit strategies. The position drives initiatives and core HR processes …
Escrow Officer
FAY·Remote - US
Reporting to the SVP, Escrow Operations, this position oversees the escrow process for real estate transactions, including the preparation, execution and delivery of escrow documents. This role is responsible for developing client relationships and determining escrow requirements…
AVP, Investor Reporting
FAY·Farmers Branch, TX
Reporting to the VP, Investor Reporting, this position is responsible for leading the Investor Reporting Team in the planning, support and execution of strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements and strengtheni…
Product Manager, Scale
Fay·New York or San Francisco
Product Manager, Scale at Fay. Location: New York or San Francisco. Role: owning claims, designing benefits, prototyping AI Requirements: 3–7 years product management experience; proficiency in SQL and product analytics (Mixpanel, Amplitude, Heap); experience prototyping with AI …
Associate, MSR Trading
FAY·Rosemont, IL
Reporting to the Vice President, Valuations, this position supports Fay’s Mortgage Servicing Rights investment strategy by assisting with pricing, trading, valuation and portfolio management decisions. The role is responsible for cash flow modeling and analytics that contribute t…
FVP, Consumer Advocacy
FAY·Tampa, FL
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they're…
Software Engineer
Fay·New York City or San Francisco
Software Engineer at Fay. Location: New York City or San Francisco. Role: Building features end-to-end, Contributing to platform, Collaborating with product and design Requirements: 2+ years backend or full-stack experience; proficient in Python and TypeScript/React; strong colla…
Head of Clinical Operations
Fay·New York City, New York, United States
Head of Clinical Operations at Fay. Location: New York City, New York, United States. Role: define standards, monitor quality, develop pathways Requirements: 10+ years operating in a high-growth startup; 5+ years in clinical operations within digital health/payor networks; strong…
Associate, MSR Trading
FAY·Rosemont, IL
Reporting to the Vice President, Valuations, this position supports Fay’s Mortgage Servicing Rights investment strategy by assisting with pricing, trading, valuation and portfolio management decisions. The role is responsible for cash flow modeling and analytics that contribute t…
Senior Controller
FAY·Farmers Branch, TX
This position is responsible for leading the accounting, payroll, and accounts payable functions for the enterprise, including all Fay Group entities, ensuring timely month-end close processes and accurate financial reporting. The Senior Controller serves as the primary liaison w…
Asset Manager
FAY·Tampa, FL
Reporting to the EVP, Head of Asset Management, this position optimizes the performance and value of a diversified portfolio including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other loan structures.…
Sr Asset Manager
FAY·Tampa, FL
This role is responsible for the evaluation and restructuring of distressed commercial debt on individual and groups of properties for major banks, REITs, hedge funds and insurance companies. The position manages the performance of a complex, diversified portfolio, including Resi…
Sr. Business Controls Manager
FAY·Rosemont, IL
Reporting to the EVP, Enterprise Controls, this position is responsible for conducting risk assessments, documenting operational processes and controls, analyzing available data, supporting issue remediation, change leadership, and providing operational support for assigned funct…
Business Development Manager, TC&E
FAY·Remote - US
Reporting to the Senior Vice President, Business Development, this position is responsible for driving business growth and expanding market presence to create additional revenue opportunities for the organization. The Business Development Manager will source and develop new busin…
Sr Analyst, Asset Management Analytics
FAY·Tampa, FL
Reporting to the AVP, Asset Management Analytics, this role supports the design, development and delivery of enterprise reporting and analytics across asset management, operations and portfolio performance. This role is responsible for building and maintaining Power BI dashboards…
Accounting Analyst, TCE
FAY·Tulsa, OK
The Accounting Analyst supports the accuracy, completeness and timeliness of the company’s financial records by performing and monitoring daily accounting transactions in accordance with established policies and procedures. This role is primarily responsible for transactional acc…
Chief Financial Officer
Fay·New York or San Francisco
Chief Financial Officer at Fay. Location: New York or San Francisco. Role: Drive performance, Strengthen foundation, Lead capital Requirements: 10+ years in finance with inflection-point experience; strong communicator; expert in unit economics, capital strategy, and reporting; l…
Senior Business Strategy Manager
FAY·Tampa, FL
Reporting to the Chief of Staff, Servicing, this position will be responsible for supporting all departments within Fay Servicing in the planning, support, execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulator…