Company · 29 open roles
Careers at FAY
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29 positions at FAY
Closing Assistant - TC&E
FAY·Chicago, IL
Reporting to the VP of Escrow, this position supports the successful execution of real estate closings by providing comprehensive administrative, operational, and customer service support to the closing and escrow teams. The role is responsible for ensuring accurate and timely pr…
AVP, Servicing Remittance and Financial Oversight
FAY·Tampa, FL
This role oversees monthly remittance cycles, interim cash collection reviews, and servicing advance reconciliations for Asset Management across designated portfolios. This position ensures compliance with servicing and investor requirements, reconciles portfolio cash flows, miti…
VP, Default Servicing
FAY·Farmers Branch, TX
Reporting to Servicing Leadership, this position is responsible for leading and developing the Default Servicing function and teams. This position manages the creation, organization and maintenance of Default Servicing processes and frameworks, ensuring compliance with regulatory…
Senior Business Strategy Manager
FAY·Farmers Branch, TX
Reporting to the Chief of Staff, Servicing, this position will be responsible for supporting all departments within Fay Servicing in the planning, support, execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulator…
Insurance Agent - Genstone
FAY·Tampa, FL
Reporting to the AVP, Insurance Sales Manager, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self…
Insurance Service Agent - Genstone
FAY·Remote - US
Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service is provided to all clients through any interaction via phone, email, or in person…
Lead Loss Mitigation Specialist
FAY·Rosemont, IL
Reporting to the AVP, Loss Mitigation, this position is responsible for guiding and coordinating the work of Loss Mitigation Specialists without direct team management responsibilities. This position serves as a subject matter expert and mentors team members, optimizes workflows …
VP, Customer Contact Administration - NICE CXone Admin
FAY·Farmers Branch, TX
The VP of Customer Contact Administration owns the enterprise strategy, architecture, and operating model for Fay’s customer contact technologies. This role has primary accountability for the NICE CXone platform and its ecosystem of integrations by ensuring contact center capabil…
Title Analyst
FAY·Chicago, IL
Reporting to AVP, Title Production, this position is responsible for performing thorough examinations of land records, assessment records and tax certificates to ensure the accuracy and integrity of the title products. This identifies and assists in the resolution of title defici…
VP, Default Servicing (BK Operations)
FAY·Tampa, FL
Reporting to Servicing Leadership, this position is responsible for leading and developing the Default Servicing function and teams. This position manages the creation, organization and maintenance of Default Servicing processes and frameworks, ensuring compliance with regulatory…
VP, Investor Reporting
FAY·Farmers Branch, TX
Reporting to Servicing Leadership, this position is responsible for leading the Investor Reporting department in the planning, support and execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements an…
VP, Human Resources
FAY·Farmers Branch, TX
Reporting to the Chief People Officer, the VP, Human Resources, is responsible for providing strategic and operational leadership with the goal to align human resource initiatives with enterprise and business unit strategies. The position drives initiatives and core HR processes …
Escrow Officer
FAY·Remote - US
Reporting to the SVP, Escrow Operations, this position oversees the escrow process for real estate transactions, including the preparation, execution and delivery of escrow documents. This role is responsible for developing client relationships and determining escrow requirements…
AVP, Investor Reporting
FAY·Farmers Branch, TX
Reporting to the VP, Investor Reporting, this position is responsible for leading the Investor Reporting Team in the planning, support and execution of strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements and strengtheni…
Associate, MSR Trading
FAY·Rosemont, IL
Reporting to the Vice President, Valuations, this position supports Fay’s Mortgage Servicing Rights investment strategy by assisting with pricing, trading, valuation and portfolio management decisions. The role is responsible for cash flow modeling and analytics that contribute t…
Account Executive – Inside Sales – Genstone Financial
FAY·Tampa, FL
Reporting to Originations Leadership, this position is responsible for proactively soliciting new residential mortgage business and selling correspondent and approved brokered mortgage products to meet loan quality and production goals. This role operates in a fast-paced call cen…
FVP, Consumer Advocacy
FAY·Tampa, FL
Reporting to the SVP, Account Management, the FVP, Consumer Advocacy is responsible for overseeing the company’s front-line borrower engagement functions. This includes managing the domestic and offshore Customer Service teams, the Consumer Advocacy group, which handles written b…
Associate, MSR Trading
FAY·Rosemont, IL
Reporting to the Vice President, Valuations, this position supports Fay’s Mortgage Servicing Rights investment strategy by assisting with pricing, trading, valuation and portfolio management decisions. The role is responsible for cash flow modeling and analytics that contribute t…
Senior Controller
FAY·Farmers Branch, TX
This position is responsible for leading the accounting, payroll, and accounts payable functions for the enterprise, including all Fay Group entities, ensuring timely month-end close processes and accurate financial reporting. The Senior Controller serves as the primary liaison w…
Asset Manager
FAY·Tampa, FL
Reporting to the EVP, Head of Asset Management, this position optimizes the performance and value of a diversified portfolio including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other loan structures.…
Sr Asset Manager
FAY·Tampa, FL
This role is responsible for the evaluation and restructuring of distressed commercial debt on individual and groups of properties for major banks, REITs, hedge funds and insurance companies. The position manages the performance of a complex, diversified portfolio, including Resi…
Sr. Business Controls Manager
FAY·Rosemont, IL
Reporting to the EVP, Enterprise Controls, this position is responsible for conducting risk assessments, documenting operational processes and controls, analyzing available data, supporting issue remediation, change leadership, and providing operational support for assigned funct…
Business Development Manager, TC&E
FAY·Remote - US
Reporting to the Senior Vice President, Business Development, this position is responsible for driving business growth and expanding market presence to create additional revenue opportunities for the organization. The Business Development Manager will source and develop new busin…
Sr Analyst, Asset Management Analytics
FAY·Tampa, FL
Reporting to the AVP, Asset Management Analytics, this role supports the design, development and delivery of enterprise reporting and analytics across asset management, operations and portfolio performance. This role is responsible for building and maintaining Power BI dashboards…