Company · 33 open roles
Careers at BETSOL
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33 positions at BETSOL
Major Incident Manager
BETSOL·Bengaluru, KA, in
Responsibilities a. Major Incident Management Manage the end-to-end Incident Management lifecycle, ensuring alignment with ITIL standards and organizational processes. Coordinate with internal and external teams to investigate, troubleshoot, and resolve incidents efficiently. Lea…
Data Architect / Technical Lead
BETSOL·Bengaluru, KA, in
About the Role: The Senior Data Architect is responsible for designing and implementing the enterprise data architecture. This role will lead the development of scalable, secure, and integrated data platforms to support analytics, compliance, and business operations. Responsibili…
Telephony Operations Specialist
BETSOL·Bengaluru, KA, in
About the Role BETSOL is hiring a Telephony Operations Specialist to support an enterprise client's migration from Avaya and Cisco contact center platforms to Five9 CCaaS. This role focuses on Cisco and Microsoft Teams MACD activities, end-user support, ticket management, and tel…
Salesforce Business Analyst (Market-to-Sales)
BETSOL·Buenos Aires, Buenos Aires, ar
Market to Sales Business Analyst (M2S BA) will assist to shape, prioritize, and deliver solutions related to the Market to Sales workstream. This role is a member of IT team, will work with business stakeholders to define and prioritize stories based on business value. M2S BA wi…
IT Support Engineer - NJ/NY
BETSOL·New York, NY, us
Support & Operations Provide onsite support for Customer offices as needed. Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks. Facilitate employee onboardings and offboardings. Install, configure, test, and maintain …
Manager, Knowledge Management & Conversational AI
BETSOL·Bengaluru, KA, in
Position Summary We are seeking a Manager, Knowledge Management & Conversational AI who will report to the Director, Application Development & Quality Assurance to lead the strategy, optimization, governance, and performance of our digital self-service and virtual assistant platf…
ServiceNow Developer
BETSOL·Bengaluru, KA, in
About the Role We are looking for a ServiceNow Developer with 2-3 years of hands-on platform experience to join our engineering team. This role builds and maintains ServiceNow applications and integrations, with exposure to Software Asset Management (SAM), working closely with fu…
Telephony Operations Specialist
BETSOL·Broomfield, CO, us
BETSOL is hiring remote Contact Center / Telephony Operations Specialists to support an enterprise client's migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management (primarily provi…
Network Engineer
BETSOL·Bengaluru, KA, in
About the Role: We are seeking a Network Engineer to design, plan, manage and support network infrastructure components across enterprise locations and cloud environments, ensuring security, availability and scalability of network services. Roles and Responsibilities: Lead the de…
Network Engineer
BETSOL·Bengaluru, KA, in
About the Role: We are seeking a Network Engineer to design, plan, manage and support network infrastructure components across enterprise locations and cloud environments, ensuring security, availability and scalability of network services. Roles and Responsibilities: Lead the de…
Customer Support Executive
BETSOL·Bengaluru, KA, in
About the Role The Customer Support Executive (CSE) is responsible for delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer sati…
Contact Center Call Routing Engineer
BETSOL·Bengaluru, KA, in
BETSOL is recruiting a Contact Center Call Routing Engineer to be part of a team of talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual will provide technology strategy, direction, and support…
Telephony Engineer (Avaya)
BETSOL·Bengaluru, KA, in
BETSOL is hiring remote Telephony Engineers to support a large-scale Avaya environment upgrade and datacenter migration for an enterprise client. You will research, audit, clean up, and cut over existing Avaya configurations as the environment moves from ESXi 7 to ESXi 8 and prep…
Head of FP&A
BETSOL·Bengaluru, KA, in
BETSOL is hiring a Head of FP&A, Sr Director for a confidential client engagement -- a fast-growing, technology-enabled BPO/CX company with global operations. This is a Bangalore-based leadership role reporting into the client's VP of Finance, with a mandate to modernize financia…
QA Engineer, Automation
BETSOL·Bengaluru, KA, in
BETSOL is looking for an experienced Quality Assurance Engineer to lead QA Automation tasks. In this role, you will help set and maintain high quality standards for all website updates and releases. You will create test plans, test scripts, and process documents. You will work wi…
Senior CloudOps Engineer
BETSOL·Pune, MH, in
About the Role You will join a technical pod building and operating cloud portal workloads across Azure and GCP. The center of gravity for this role is DevOps and DevSecOps: infrastructure as code, secure CI/CD pipelines, automation, and reliability engineering. You also pick up …
Architect / Technical Team Lead - DevOps & DevSecOps
BETSOL·Bengaluru, KA, in
You will lead a technical pod of full-stack DevOps/DevSecOps engineers while staying hands-on in the code, the architecture, and the pipelines. This is a player-coach role: you set technical direction across the stack, run design and code reviews, unblock the team, and double as …
Cybersecurity Engineer
BETSOL·Bengaluru, KA, in
About the Role: The Cybersecurity Engineer is responsible for designing, implementing, and maintaining the technical security controls and infrastructure required to protect organizational assets. The role is heavily focused on threat detection and response, vulnerability managem…
Senior Cloud Engineer - DevOps & DevSecOps
BETSOL·Bengaluru, KA, in
About the Role You will join a technical pod building and operating cloud portal workloads across Azure and GCP. The center of gravity for this role is DevOps and DevSecOps: infrastructure as code, secure CI/CD pipelines, automation, and reliability engineering. You also pick up …
Technical Support Engineer
BETSOL·Bengaluru, Karnataka, India
Technical Support Engineer at BETSOL. Location: Bengaluru, Karnataka, India. Role: providing support, resolving issues, escalating queries Requirements: Strong English communication, 1–3 years technical support/BPO experience (freshers considered), graduate degree, 35 wpm typing,…
Technical Support Engineer
BETSOL·Bengaluru, Karnataka, India
Technical Support Engineer at BETSOL. Location: Bengaluru, Karnataka, India. Role: providing support, resolving issues, escalating queries Requirements: 1–3 years technical support/BPO experience preferred (freshers considered). Strong English, computer/internet/networking knowle…
Technical Support Engineer
BETSOL·Bengaluru, Karnataka, India
Technical Support Engineer at BETSOL. Location: Bengaluru, Karnataka, India. Role: providing support, resolving issues, escalating queries Requirements: Provide chat and voice technical support; strong English, computer and networking knowledge, 35 wpm typing, 1–3 years technical…
Procurement Transformation Specialist
BETSOL·Bengaluru, Karnataka, India
Procurement Transformation Specialist at BETSOL. Location: Bengaluru, Karnataka, India. Role: simplifying processes, designing workflows, managing documentation Requirements: 4+ years in procurement operations or transformation, process improvement, documentation management, Goog…
Salesforce Business Analyst (Market-to-Sales) (English)
BETSOL·Buenos Aires, Buenos Aires, Argentina
Salesforce Business Analyst (Market-to-Sales) (English) at BETSOL. Location: Buenos Aires, Buenos Aires, Argentina. Role: defining requirements, designing solutions, supporting delivery Requirements: 4+ years working with Salesforce Sales Cloud, strong sales lifecycle knowledge, …
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