About this role
Create the future with Affin! You too can make a difference.
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
Role Responsibilities 1. Transformation Delivery & Benefit Realisation Tracking
• Support the delivery of transformation initiatives by coordinating project activities and ensuring alignment with defined objectives and benefit targets. • Work with cross-functional teams to identify process improvement opportunities and assist in implementing solutions. • Track project progress, key milestones and dependencies, identify risks, issues and mitigation actions with stakeholders and highlight areas requiring support to management. • Assist in defining and monitoring key performance indicators (KPIs) and benefits realisation metrics to measure project success and quantify value delivered to the organisation • Maintain and update centralized reporting tools and dashboards for regular progress updates to relevant committees. 2. Post-Implementation Review (PIR)
• Coordinate the execution of post-implementation reviews to evaluate project outcomes against targets. • Gather and analyze data to identify success factors, gaps, and improvement opportunities. • Assist in preparing PIR reports, including insights and recommendations for management review. • Monitor post-implementation actions and support follow-up activities to ensure sustainability of outcomes. 3. Stakeholder & Team Collaboration
• Work closely with internal stakeholders to ensure effective communication, coordination, and timely delivery of initiatives. • Support engagement sessions, workshops, and meetings by preparing materials and tracking action items. • Collaborate within the team to ensure alignment and sharing of best practices across initiatives. Job Requirements
• Experience: • 3–5 years of experience in transformation, project management, business improvement, or related fields. • Experience in banking or financial services is an advantage. • Core Competencies: • Familiarity with PMO framework (e.g. action tracking and follow-up management, risk and issue identification, logging and mitigation tracking, dependency tracking and milestones management, status reporting) • Basic to intermediate knowledge of process improvement methodologies (e.g., Lean, Six Sigma). • Familiarity with project management approaches (e.g., Agile, Waterfall).
• Technical & Analytical Skills: • Strong analytical skills with the ability to interpret data and support problem-solving activities. • Exposure to project implementation delivery and reviews or project evaluation is preferred. • Proficiency in preparing reports, dashboards, and presentations (e.g., Excel, PowerPoint).
• Communication & Interpersonal Skills: • Good communication and presentation skills, with the ability to engage stakeholders effectively. • Ability to work collaboratively in a team environment.
• Personal Attributes: • Detail-oriented, organized, and able to manage multiple tasks simultaneously. • Proactive, willing to learn, and able to work with moderate supervision. • Strong sense of accountability and ownership of assigned tasks.