About this role
Job summary
A CHC Assessor is responsible for carrying out high-quality Continuing Healthcare assessments, ensuring that eligibility decisions are fair, evidence-based, and aligned with the National Framework.
The postholder works directly with individuals, families, and multidisciplinary teams to gather information, analyse needs, and produce clear, accurate Decision Support Tools and recommendations.
This is a hands-on clinical role that requires strong assessment skills, sound professional judgement, and the ability to navigate sensitive, sometimes complex situations with confidence and compassion.
The Assessor is expected to manage a defined caseload, keep work flowing, and maintain high standards of documentation and communication.
The Band 6 Assessor contributes to MDT meetings, supports decision-making processes, and helps maintain consistency across the CHC pathway. They escalate risk or complex issues appropriately and work closely with colleagues, local authority partners, and providers to ensure assessments are timely, person-centred, and well-coordinated.
While they are not expected to lead the service, Band 6 Assessors play a critical role in improving quality by following established governance processes, engaging in reflective practice, and applying best practice in every case. They bring professionalism, empathy, and solid clinical reasoning to the heart of the CHC assessment function.
Main duties of the job
oUndertake comprehensive CHC assessments in line with the National Framework, completing high-quality Decision Support Tools and recommendations.oGather and analyse relevant evidence from health and social care records, professionals, individuals, and families to support accurate eligibility considerations.oManage a defined caseload, ensuring assessments, reviews, and documentation are completed within required timescales.oParticipate in MDT meetings, contributing clinical insight and ensuring assessments are person-centred and well-coordinated.oCommunicate sensitively and professionally with individuals, families, and representatives, explaining the CHC process and addressing questions where appropriate.oLiaise with MDT colleagues, local authority staff, and providers to verify information and support consistent, joined-up decision-making.oProduce clear, accurate, and defensible documentation that meets governance, quality, and audit standards.oEscalate complex, high-risk, or ambiguous cases for senior review, seeking guidance where clinical or procedural uncertainty exists.oAdhere to information governance, safeguarding requirements, and local policies to ensure safe and lawful practice.oContribute to quality improvement by identifying trends, issues, or barriers that affect assessment quality or process flow.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Qualifications Essential
Relevant qualification or equivalent experience in health, social care, business administration, or a related field Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline). Post qualification experience NMC Professional Registration
Knowledge and Experience Essential
Experience in coordinating projects, workstreams, or service delivery within a health or care setting Understanding of NHS structures, Integrated Care Systems, and the principles of the NHS Long Term Plan. Experience of working collaboratively with colleagues and external partners to achieve shared objectives Ability to manage competing priorities and deliver work to agreed timescales and standards Familiarity with governance, compliance, and financial procedures in a public sector or healthcare environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name NHS Central East ICB
Address Central East ICB
Ely, Cambridge
CB7 4EA
United Kingdom
Employer's website https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)