About this role
Job summary ABOUT THE ROLE As a Weekend Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to bui
Main duties of the job As a Weekend Admin Assistant at a Barchester care home, you'll be responsible for various tasks aimed at ensuring the smooth functioning of the facility and maintaining high-quality care for residents. You will answer calls, manage files, support managers, welcome visitors, and engage with residents. Interaction with prospective clients and their families is also part of your role, providing them an insight into the care home environment. Key qualities for success in this role include the ability to multitask, proficiency in computer skills, and a confident telephone manner. A people-centric approach is essential as you will be actively involved in interactions with residents and their families. This position provides opportunities for skill development through specially designed courses. It offers a competitive salary along with a comprehensive benefits package including training, wellbeing tools, retail discounts, and incentive rewards such as the 'Refer a Friend' bonus scheme.
About us Barchester Healthcare is a leading provider of elder care across the UK. The company operates a nationwide network of care homes, focusing on providing high-quality residential and nursing care. Barchester Healthcare is dedicated to delivering outstanding care services to its residents, ensuring a supportive, vibrant living environment in its facilities. The organisation emphasizes the importance of both professional care and personal engagement, aiming to enhance the quality of life for its residents. Barchester invests in its workforce by offering excellent training and development opportunities, creating pathways for career progression. It values its employees contributions by providing them with competitive compensation, an array of benefits, and recognition programs. Barchester Healthcare's commitment is to offer care that is tailored to meet individual needs, mirroring the quality and compassion one would expect for their loved ones, creating a fulfilling workplace.
Job description Job responsibilities
ABOUT THE ROLEAs a Weekend Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Ability to multitask, good computer skills, confident telephone manner, people-centric skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Oxted
RH8 9BD
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)