About this role
Job summary ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. SHIFT TIMES: Saturday 09:00-15:00 and Sunday 10:00-15:00 ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to
Main duties of the job As an Admin Assistant at a Barchester care home, you will be responsible for executing a variety of tasks to maintain the high standard of care and support expected by residents. Key duties include answering the phone, handling files, supporting managers, and interacting with visitors and residents alike. Prospective clients and their families will rely on you to provide tours, showcasing what differentiates Barchester care homes from others. The role is ideal for someone possessing strong multi-tasking abilities, proficient computer skills, and a confident telephone manner. Being a people person with a genuine interest in residents and their families is crucial. Staff have opportunities to participate in skill development courses aimed at enhancing their confidence across responsibilities. Shifts are on Saturdays from 09:00 to 15:00 and Sundays from 10:00 to 15:00. The position offers a competitive hourly wage and a comprehensive benefits package, which includes free training and development opportunities, wellbeing support, retail savings, a referral bonus for recommending new staff, and employee of the month and long service awards.
About us Barchester Healthcare is a distinguished organisation dedicated to providing top-notch care and support to residents in its care homes. They are committed to not only delivering quality services but also ensuring a vibrant, happy environment for both residents and staff. The organisation emphasizes the importance of staff development, providing various training programs designed to enhance employee skills and confidence. Barchester Healthcare also offers a comprehensive benefits package to ensure the well-being and satisfaction of its staff, which includes access to wellbeing support, a wide range of retail discounts and savings, and multiple reward schemes. Their staff-oriented approach makes Barchester Healthcare a desirable workplace for individuals looking for fulfilling roles in the healthcare industry, especially those who wish to use their administrative and interpersonal skills in a meaningful way. With a focus on nurturing a supportive work atmosphere, Barchester Healthcare continues to uphold the standard of care one would expect for their loved ones.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
SHIFT TIMES: Saturday 09:00-15:00 and Sunday 10:00-15:00
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Ability to multi-task, good computer skills, confident telephone manner, and being a people person taking a genuine interest in residents and their families.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Cirencester
GL7 5DT
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)