About this role
Job summary
The post-holder will provide senior leadership across the People Services team with responsibility for Employee Relations Case Management across the Trust line manage the Investigation Officers as well as the People Business Leaders. They will also work closely with colleagues across the wider People and Culture directorate.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.
Main duties of the job
Provide Leadership and expert advice to the People Services Team and the Employee Investigations team on all Employee Relations matters and complex cases.
Operate as a core member of the senior leadership team for the People & Culture Directorate, ensuring strategies, plans and ways of working are coherent and aligned, and an effective and efficient value-added service is delivered to the organisation.
Deputise for the Assistant Director of People Services as required and represent People Services on relevant national groups, influencing the development of the All-Wales workforce agenda.
The Head of People Services will provide a comprehensive, professional and high-quality people service to their nominated Directorate(s). A key role in the management team, the Head of People Services will lead the Directorate in developing the people capacity and capability to deliver their business plans, including robust and effective workforce planning.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Job description Job responsibilities
Lead the People Services team providing clear direction, support, and development opportunities.
Collaborate with senior leaders to identify, assess and address highly complex people-related challenges and opportunities and formal processes initiated internally and externally as a consequence.
As a Senior People professional, the Head of People Services is expected to be largely self-managing and will work autonomously.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge Essential
Educated to Master's degree level in a relevant discipline or able to demonstrate equivalent senior-level experience. Professionally qualified in Human Resources (e.g. MCIPD) or equivalent experience demonstrating an in-depth knowledge of people management, workforce and organisational development principles and their application in practice. Significant knowledge and application of Employee Relations practice, including the management of complex and high-risk cases. Sound knowledge of employment legislation, workforce governance and regulatory requirements within a public sector/healthcare environment.
Desirable
Knowledge of workforce practice within the NHS or a comparable public sector organisation
Experience Essential
Significant experience of working in a senior People/HR role within a large, complex organisation, with responsibility for operational delivery and performance. Demonstrable experience of leading and managing People Services or Employee Relations functions, with accountability for delivery, consistency and continuous improvement. Experience of working with senior leaders and Trade Union partners on complex and sensitive people matters, influencing decision-making and managing organisational risk
Desirable
Experience of working at a senior level within the NHS or a comparable public sector organisation.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Welsh Ambulance NHS Trust
Address Beacon House/Matrix/Ty Elwy
Cwmbran/Swansea/St Asaph
NP44 3AB
United Kingdom
Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)