About this role
Job summary
Operations Manager - Workflow & Co-ordination
Working as part of the Operational Delivery Unit, we are looking to appoint an enthusiastic and highly motivated clinician who will be responsible for the on shift co-ordination of remote clinical assessment functions across Wales.
Main duties of the job
You will have experience of managing a national multi-disciplinary remote assessment in a first line manager role and demonstrate leadership in delivering a safe and effective service through a period of significant structural service change.
If you have the drive, ambition and leadership behaviours required for the role we would love to hear from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Job description Job responsibilities
Working collaboratively with their respective Locality Manager the principle role of the post holder is the 24/7 operational leadership of a defined area.
The post holder will provide direction and support nurture and development to all staff within their line management.
The post holder will manage the delivery of works, estates, security and housekeeping at local site.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge Essential
A degree level of education, or equivalent demonstrable experience Prioritising conflicting demands and often unpredictable work patterns Ability to demonstrate visible leadership in challenging and stressful situations. Clinical Qualification, Registered Nurse or Paramedic
Experience Essential
Experience of managing and influencing people Experience of working with a diverse range of stakeholders Experience of working in a demanding and fast-moving environments
Skills and Attributes Essential
The ability to consider, decipher and interpret multiple sources of information in real time to make informed judgements and decisions without reference to others. The ability to demonstrate mental agility and decisiveness in rapidly changing environments. Leading, inspiring, motivating, developing, and managing staff during: a) Intense operational pressure, b) Critical operational incidents; and c) Distressing emotional circumstances. Willingness to take personal responsibility for the success of the role. Ability to persuade and influence.
Desirable
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Trust Behaviours and Values.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Welsh Ambulance NHS Trust
Address Vantage Point House
Ty Coch Way
Cwmbran
NP44 7HF
United Kingdom
Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)