About this role
Job summary
1 x 24 hours
Hours will be:
Week 1 - Wednesday, Thursday & Friday
Week 2 - Monday, Tuesday, Wednesday
We have an exciting opportunity for two Band 3 Medical Administrators/Secretaries, within the Division of Surgery. This role is ideal for a candidate who is compassionate and would like to make a positive difference to patient experience. Whilst not a hands on patient role this position enables the post holder to speak with patients on a daily basis and improve hospital waiting times, by working effectively and efficiently.
Main duties of the job
The Medical Administrator role is a highly diverse, demanding, but rewarding role, working as part of a supportive and dynamic team. The role entails supporting clinicians and nurses on a day-to-day basis, especially in helping coordinate the cancer service. It is essential that the successful applicants have the ability to type to a high standard and a desire to develop and learn new skills and competencies.
Applicants must be organised, a team player, have the ability to work under their own initiative and be able to prioritise a competing workload. Whilst experience in a medical administration or secretarial role is preferred, it is not essential. Full training and support would be offered to the candidate who has the skills and qualities required for the role.
The post would be open to hybrid working, on site or from home, and for hours to be worked flexibly across Mondays to Fridays. There is no requirement for weekend or evening working as part of this role.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.
Job description Job responsibilities
The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling theatre operating lists and clinics, typing , dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines.
If you are interested in applying for this role, please see Job Description and Person Specification for further details.
Person Specification
Qualifications Essential
Typing qualifications to RSA II or equivalent experience Good general standard of literacy and numeracy
Desirable
Knowledge of medical terminology/AMSPAR qualification
Experience Essential
Previous digital/audio typing experience Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel Working knowledge and experience of using NHS systems
Desirable
Secretarial experience in a clinical environment
Skills Essential
Excellent verbal and written communication skills Ability to work to tight deadlines and maintain concentration in a pressurised working environment Demonstrate good organisational skills Ability to work on own initiative, prioritise work and consistently meet deadlines Customer care skills including diplomacy and sensitivity Ability to input data accurately and efficiently Ability to solve problems using analytical and judgemental skills Ability to handle sensitive information without compromising confidentiality or Trust.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name James Paget University Hospitals NHS Foundation Trust
Address James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)