About this role
Job summary
The Safety and Learning Systems Officer provides specialist administrative support for the Trust's Safety and Learning Systems (currently Datix and MEG), ensuring the system is maintained, developed, and used effectively for risk management, incident reporting, and safety improvement. The post holder supports users, maintains data quality, delivers training, and assists with data analysis to inform local and national safety initiatives.
Main duties of the job
System Administration and User Support
Act as a point of contact for end users, Care Group Leads, and stakeholders for system queries and technical issues. Set up and control user accounts, ensuring access aligns with user roles and Trust policies.
Perform routine database administration tasks to maintain data quality and system functionality.
Provide support to assigned quality system module leads to ensure the effective maintenance and continuous improvement of the system related to their subject matter processes and standards
Fulfil requests for data changes, ensuring consistency and compliance with policies.
Maintain confidentiality and data accuracy at all times.
Training & Documentation
Provide training to new and existing users to promote effective system use.
Develop and maintain user guides, support documentation, and update communications.
Update and maintain the Safety and Learning Systems intranet portal.
Data Quality and Analysis
Coordinate review of records to ensure data consistency with local policy and external reporting requirements.
Undertake data analysis and present findings to support safety and performance improvement initiatives. Support the development and maintenance of dashboards and reports.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description Job responsibilities
System Administration and User Support
Act as a point of contact for end users, Care Group Leads, and stakeholders for system queries and technical issues.
Set up and control user accounts, ensuring access aligns with user roles and Trust policies.
Perform routine database administration tasks to maintain data quality and system functionality.
Provide support to assigned quality system module leads to ensure the effective maintenance and continuous improvement of the system related to their subject matter processes and standards
Fulfil requests for data changes, ensuring consistency and compliance with policies.
Maintain confidentiality and data accuracy at all times.
Training & Documentation
Provide training to new and existing users to promote effective system use.
Develop and maintain user guides, support documentation, and update communications.
Update and maintain the Safety and Learning Systems intranet portal.
Data Quality and Analysis
Coordinate review of records to ensure data consistency with local policy and external reporting requirements.
Undertake data analysis and present findings to support safety and performance improvement initiatives.
Support the development and maintenance of dashboards and reports.
Stakeholder Engagement & Communication
Organise and participate in stakeholder engagement meetings and events.
Support colleagues in developing the Safety and Learning Systems in line with national and local requirements.
Communicate technical information clearly to users at all levels.
Person Specification
Training and Qualifications Essential
Degree or equivalent experience Enhanced user (Superuser) Training on the Datix System (or demonstrable equivalent) Working towards Datix Certified Professional (DCP) Qualification
Desirable
Accredited Datix Certified Professional (DCP) Qualification or equivalent Software Administration qualification
Experience Essential
Experience as a Datix Superuser Experience in a governance or risk-related role in healthcare Strong experience with analytical software (Excel, SPSS - statistical packages) Understanding of project planning and risk management
Desirable
Experience as a Datix configurator/administrator Experience supporting training or presentation
Communication and Relationship Skills Essential
Excellent written and verbal communication Ability to present complex information clearly; good interpersonal and facilitation skills Understanding of confidentiality Ability to work independently and as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Nottingham University Hospitals NHS Trusts
Address Nottingham University Hospitals NHS Trust - City Hospital/Queens Medical Centre
Nottingham
NG51PB
United Kingdom
Employer's website https://www.nuh.nhs.uk/ (Opens in a new tab)