About this role
Job summary
We are pleased to advertise for a Radiology Cancer Pathway Navigator.
This post will be suitable for a person with an interest in the cancer pathway, supporting Radiology in their role in meeting the Faster Diagnosis Standard.
Main duties of the job
The post holder will work within radiology and collaboratively with the wider multidisciplinary team (MDT) to ensure patients receive comprehensive and timely investigation of a suspected cancer. They will be expected to proactively break down any barriers to access and provide a key point of contact for patients.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description Job responsibilities
In addition to the below summary, you need to familiarise yourself with the full job description and person specification documents attached to this advert.
Proactively monitor patients progress along their pathway on a daily basis, highlighting problems to the management team and escalating where necessary according to local protocols. Build and maintain effective working relationships with the wider MDT in pursuit of delivery of care within defined cancer wait time targets. Liaise with the relevant Radiology Modality Manager to escalate patients in need of imaging. To regularly review all 2 week wait patients within Radiology and identify delays in managing patients. Work closely with the administrative services across sites (including booking team), diagnostic services and clinical team to ensure next actions are regularly updated and completed - including the booking of procedures. Develop and maintain knowledge of the cancer pathway provision across Radiology and have detailed understanding of steps within patient pathway and the associated flows of information.
Person Specification
Training and Qualifications Essential
oNVQ Level 3 in Admin, Customer Services or a Health or Social care qualification or equivalent experience
Experience Essential
Recent experience of working within an NHS setting. Experience of handling highly sensitive information. Experience and competence with Microsoft packages including Outlook, Word, Excel and Powerpoint.
Desirable
Knowledge of hospital IT systems, e.g. Nervecentre, Notis, CRIS etc. Understanding of the cancer waiting times agenda. Experience of working across organisational boundaries
Communication and Relationship Skills Essential
Excellent communication skills (written, verbal and interpersonal skills). Ability to liaise and communicate with all grades of staff and staff groups. Ability to retrieve information from a wide range of sources and in different formats
Analytical and Judgement Skills Essential
Ability to work to a high degree of accuracy and attention to detail. Exercise judgement and know when to seek advice when dealing with patient enquiries.
Planning and Organisation Skills Essential
Ability to work unsupervised using a high level of initiative.
Other requirements specific to the role Essential
A flexible and adaptable approach to hours of work and duties and ability to provide cover for colleagues as required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottingham University Hospitals NHS Trusts
Address City Campus
Nottingham
NG5 1PB
United Kingdom
Employer's website https://www.nuh.nhs.uk/ (Opens in a new tab)