About this role
Job summary
About the role
As part of the Lincolnshire Conversation team, you will work with people who require guidance and support. Our goal is to support people to achieve their aspirations, access their communities, and promote independence. Working in a person-centred, strengths-based approach, you will complete Adult Needs Assessments and Reviews in line with the Care Act, focusing on what individuals can do rather than what they cannot do.
You must have access to a vehicle and be able to travel efficiently within reasonable timescales to meet service requirements. This may include responding to unplanned visits at short notice, which could involve travel outside the local area or county. Mileage expenses are reimbursed for travel from the office to appointments.
Our core office hours are 08:4517:15 (Mon-Thu), 08:4516:45 (Fri). We work a mixture of home based and office working. Currently we work from offices at a minimum of two days per week, however, there will be a requirement to be in the office when required to meet the needs of the service.
Main duties of the job
We are delighted to offer three full time posts for the role of Community Care Officer, (CCO), within our Lincolnshire Conversation Team. The areas we cover are; Lincoln, Gainsborough, Hykeham and surrounding villages.
A Community Care Officer level 2 (CCO) plays a vital role in supporting adults with care and support needs, ensuring they receive the right support to live independently. This role is central to delivering statutory duties under the Care Act 2014.
We are looking for someone who demonstrates:
A positive and proactive attitude, with self-motivation and enthusiasm to achieve the best outcomes. Respect for individuals, ensuring dignity and choice are at the heart of everything we do. Excellent communication skills is required with the ability to use verbal and non verbal cues and apply professional curiosity when needed. Creative thinking and problem-solving, to deliver innovative solutions that meet person needs. The ability to remain calm and effective under pressure, including in emergency situations. A collaborative approach that values Teamwork, supporting colleagues and contributing to a positive, inclusive culture.
By joining us, youll help us achieve our shared vision: empowering people, promoting independence, and improving lives across Lincolnshire.
A full person specification is available in the attached job description: it is advised that you review this prior to commencing your application.
About us
Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.
We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.
From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.
People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.
Job description Job responsibilities
To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.
Hold and manage a caseload of service users with a higher level of need. This will include the
identification of people and the provision of information and advice. Including a potential for a
complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.
Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.
Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.
To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.
Understand the value and usefulness of performance information and uses data to monitor service user progress and the teams overall performance.
When appropriate represent the Directorate at multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.
To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.
Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/ families.
To work as a team member within the multi-disciplinary context and to develop professional working relationships with other agencies including Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.
Person Specification
Qualifications Essential
Good standard of general education with a minimum of 4 GCSE passes at Grade C or above or equivalent including English and Math's Experience of working in a strengths based practice model to promote independence. Experience of identifying needs and tailoring care and support to address needs. Experience of work with families and networks to support people to achieve their identified outcomes.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lincolnshire County Council
Address 3rd Floor, Lancaster House
36 Orchard Street
Lincoln
Lincolnshire
LN1 1XX
United Kingdom
Employer's website https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)