About this role
Job summary
About the role:
As a Community Care Officer within our newly established Mental Health Social Work Team, you will play a vital role in supporting adults with care and support needs to live fulfilling, independent lives within their communities. This is an opportunity to be part of a developing service, shaping how we respond to mental health needs through a person-centred, strengths-based approach.
You will manage a varied caseload of both non-complex and complex cases, working alongside individuals who may be experiencing a range of mental health challenges. Through building trusted relationships, you will support people to identify what matters most to them and work towards outcomes that promote recovery, independence, and wellbeing.
Using your knowledge of the Care Act, you will complete Adult Needs Assessments and Reviews, ensuring that support is responsive, proportionate, and focused on enabling people to build on their strengths. You will work collaboratively with individuals, families, carers, and partner agencies to coordinate effective, holistic support.A key part of this role is empowering people to move forward in their liveswhether thats reconnecting with their community, accessing employment or meaningful activity, maintaining stable accommodation, or developing the confidence and skills to manage their own wellbeing.
Main duties of the job
Managing a diverse caseload of non-complex and complex mental health cases
Completing strengths-based Adult Needs Assessments and Reviews in line with the Care Act
Building effective, therapeutic relationships with individuals, families, and carers
Supporting people to define and work towards meaningful, recovery-focused outcomes
Promoting independence, resilience, and community inclusion
Identifying and addressing barriers that impact on wellbeing and progression
Working in partnership with health, housing, and voluntary sector colleagues
Responding flexibly to service demands, including unplanned visits
Additional information
Hybrid working a combination of home and office-based working, with office attendance as required
Travel is essential mileage is reimbursed for journeys from the office to appointments
Youll thrive in this role if you:
Are proactive, enthusiastic, and driven to achieve the best outcomes for the people you support
Put dignity, choice, and respect at the heart of everything you do
Are a confident communicator, able to listen deeply and use professional curiosity to understand peoples needs
Think creatively and embrace innovation to overcome challenges and unlock opportunities
Stay calm and resilient in complex or pressured situations
Value teamwork and contribute to a supportive, inclusive team culture
About us
Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.
We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.
From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.
People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.
Job description Job responsibilities
1 To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to
prescribed quality practice standards and to participate in learning and development as required
to ensure Continuous Professional Development.
o 2 Hold and manage a caseload of service users with less complex needs which will include the
identification of service users' needs and the provision of information and advice.
o 3 Provide support to Qualified Social Workers / therapists / nurses as required in line with the
service roles and responsibilities.
o 4 Contribute, co-operate and work in partnership with other agencies to ensure people are safe and
protected and to maximize the outcomes for people.
o 5 To provide a range of equipment, arrange minor adaptation work and to teach alternative
techniques to overcome the effects of disability on independent living where appropriate.
o 6 Understand the value and usefulness of performance information and uses data to monitor
peoples progress and the teams overall performance.
7 Participate in multi-agency meetings. Share written / verbal information to both internal and
external parties in line with Directorate policies and procedures and legal requirements.
o 8 To undertake assessment of needs including any non-social care requirements such as health care
or housing to enable planning, design and recording care packages in agreement with people ,
carers and other agencies within available resources and budgetary constraints.
9 Develop care packages to include the design of individually tailored care packages for service users
in consultation with identified carers/ families.
10 To work as a team member within the multi-disciplinary context and to develop professional
working relationships with other agencies including Health Care Services, Housing Authorities and
Voluntary and Independent Sector Services.
Person Specification
Qualifications Essential
Good standard of general education with a minimum of 4 GCSE passes at Grade C or above or equivalent including English and Math's
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lincolnshire County Council
Address 3rd Floor, Lancaster House
36 Orchard Street
Lincoln
Lincolnshire
LN1 1XX
United Kingdom
Employer's website https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)