About this role
Job summary
Please note that this job does not meet the skill level or salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK without sponsorship.
To provide a comprehensive administration and secretarial support to the Shropshire Wheelchair and Posture Service, (a specialist clinical and mechanical multidisciplinary team who provide a service to people with mobility problems requiring a wheelchair).
In addition to this vacancy there will be Bank hours available for the first 12 months. This is due to Maternity leave with in the Team.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
Share responsibility for reception desk. Be the first point of contact for service users; booking and arranging appointments, general enquires. Book and plan clinics whilst liaising with manufacturer representatives and clinicians. Secretarial support for the service: managing and coordinating diaries, ordering, taking minutes. Please make contact with the service to understand the nature of it's clinical speciality and the established administration support in place.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person Specification
Training and Qualifications Essential
Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience Intermediate IT skills RSA 3 / NVQ Level 3 or equivalent
Experience Essential
Experience of Microsoft Office packages eg. Word, Excel Experience of patient related data collection systems
Knowledge and Skills Essential
Excellent interpersonal and communication skills - including observation, listening and empathy skills Ability to organise and prioritise Able to work as part of a team as well as independently Able to take responsibility for appointment organisation without direct supervision Knowledge of confidentiality issues Good telephone skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Shropshire Community Health NHS Trust
Address Wheelchair and Posture Service, Shropshire Rehabilitation Centre
Lancaster Road, Harlescott
Shrewsbury
SY1 3NJ
United Kingdom
Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)